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Facilities Director
2 months ago
Job Summary
Always Best Care Senior Services - Oahu is seeking an experienced professional to lead the operations of our Skilled Nursing, Assisted Living, and Care Homes facilities.
The successful candidate will be responsible for providing exceptional service to our customers and delivering quality care to our patients.
This role requires a high degree of independence, attention to detail, and a customer service attitude.
Responsibilities
- Coordinate all activities related to the operations of Skilled Nursing Facilities, Assisted Living, and Care Homes
- Support the establishment of robust processes and standards
- Develop and maintain customer service relationships
- Facilitate better communication between clients, coworkers, and external parties
- Monitor performance and report any discrepancies
- Keep records of customer service relation activities and inform management of any issues or threats to patient care
- Ensure compliance with health, safety, and privacy regulations
Requirements
- Minimum of 5 years of direct experience in managing or working with Skilled Nursing Facilities, Assisted Living, and Care Homes
- Demonstrated ability to interact and successfully collaborate with clients and colleagues
- Strong communication, customer service, and problem-solving skills
- Knowledge of health, safety, and privacy regulations
- Ability to accurately maintain detailed records and reports
- Valid driver's license and a clean driving record
- Valid CPR/First Aid certification