Restaurant Manager

4 weeks ago


Denver, Colorado, United States Xperience XRG Full time
Xperience XRG Restaurant Manager Job Description

At Xperience XRG, we're seeking a skilled Restaurant Manager to lead our team in delivering exceptional dining experiences. As a key member of our hospitality team, you'll be responsible for fostering a culture of excellence, refinement, and impeccable service within our elevated dining establishments.

Key Responsibilities:
  • Train and develop staff to provide exceptional customer service and maintain high standards of service quality.
  • Implement and lead ongoing training sessions to keep staff updated on menu changes, new offerings, and evolving service standards.
  • Support the onboarding process for new hires, ensuring they're acquainted with the restaurant's culture, service standards, and elevated dining protocols.
  • Establish methods for monitoring and evaluating staff performance, identifying areas for improvement and providing constructive feedback.
  • Develop training modules to enhance staff knowledge of the menu, including detailed descriptions of dishes, ingredients, and recommended pairings.
  • Communicate service standards that align with the elevated dining concepts, covering aspects such as table settings, wine service, and guest interaction.
  • Train staff on the art of customer interaction in a fine dining setting, including maintaining professionalism, handling special requests, and creating a personalized experience.
  • Support effective upselling techniques, ensuring staff can confidently recommend premium menu items and beverages.
  • Provide guidance on fine dining etiquette, including proper use of cutlery, napkin etiquette, and other elevated dining protocols.
  • Ensure that all staff members are well-versed in compliance with health and safety regulations, alcohol service laws, and any other relevant industry standards.

Requirements:
  • 3 years' experience in a supervisory position, in a high-volume fine dining full-service restaurant.
  • Ability to work independently and as a team.
  • Valid Driver's License with a clean motor vehicle driving record.
  • Proof of eligibility to work in the United States.
  • 21+ years of age.

About Xperience XRG:
Xperience XRG is a leading hospitality company dedicated to delivering exceptional dining experiences. We're committed to fostering a culture of excellence, refinement, and impeccable service within our elevated dining establishments. If you're a skilled Restaurant Manager looking for a challenging and rewarding role, we encourage you to apply.

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