LPN Virtual Care Specialist

3 days ago


Lafayette, Louisiana, United States Cardiovascular Institute of the South Full time
Job Summary

We are seeking a skilled LPN to join our team as a Virtual Care Specialist. In this role, you will serve as the primary point of contact for patients and staff, providing exceptional customer service and patient care.

Key Responsibilities
  • Triage patients and assess emergency cases, documenting patient complaints and communicating concerns to physicians/providers.
  • Create and maintain accurate electronic documentation, including patient medication lists, allergies, and chart notes.
  • Respond to phone calls, provide patient and family education, and schedule appointments and eRefills.
  • Perform other related duties as assigned, including maintaining patient confidentiality and adhering to HIPAA standards.
Requirements
  • Active LPN license by Board of Nursing
  • Basic Life Support (BLS) certification required
  • Advanced Cardiovascular Life Support (ACLS) optional
  • Minimum 2 years of experience as LPN or 1 year as cardiology LPN
Standards of Performance
  • Keeps work area neat and organized
  • Works efficiently and manages time wisely
  • Communicates problems and concerns to team leader
  • Meets deadlines and timeframes for completion of assignments
  • Represents CIS in a professional manner at all times


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