Implementation Specialist

4 weeks ago


Biloxi, Mississippi, United States Ambit Technologies, Inc Full time
Ambit Technologies, Inc.

We are a leading provider of innovative point-of-sale solutions, committed to delivering exceptional service and support to our clients.

Job Description

This is a full-time, on-site role for a Technical Support Specialist at Ambit Technologies in the Biloxi, MS area. This position is a mix of remote and onsite work functions.

Key Responsibilities:
  • Perform routine maintenance and repairs on point-of-sale systems
  • Troubleshoot and resolve technical issues in a timely manner
  • Provide field service to clients, including onsite troubleshooting and support
  • Communicate effectively with clients to ensure their needs are met
  • Document all work performed and maintain accurate records
  • Collaborate with team members to identify and implement solutions for complex problems
  • Stay updated on new technology trends and advancements in the industry
Requirements:
  • Maintenance & Repair, Troubleshooting, and Field Service skills
  • Experience in providing excellent customer service
  • Strong problem-solving and analytical skills
  • Ability to work independently and in a team
  • Excellent communication and interpersonal skills
  • Experience in the technology or related industry is a plus
  • Experience in the restaurants or related industry is a plus
  • Technical certifications or relevant training is beneficial
  • Must be bilingual in English and Spanish
Why Work at Ambit Technologies?

We value our employees and believe in creating a positive work environment. As a Technical Support Specialist, you will have the opportunity to expand your skills through hands-on experience with cutting-edge technology. We also offer competitive salaries, benefits packages, and opportunities for career growth.

Our company culture promotes collaboration and teamwork. Our dedicated team members work together to provide top-notch service to our clients. We value open communication and encourage our employees to share their ideas and suggestions for improvement.



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