Implementation Specialist
4 weeks ago
We are a leading provider of innovative point-of-sale solutions, committed to delivering exceptional service and support to our clients.
Job DescriptionThis is a full-time, on-site role for a Technical Support Specialist at Ambit Technologies in the Biloxi, MS area. This position is a mix of remote and onsite work functions.
Key Responsibilities:- Perform routine maintenance and repairs on point-of-sale systems
- Troubleshoot and resolve technical issues in a timely manner
- Provide field service to clients, including onsite troubleshooting and support
- Communicate effectively with clients to ensure their needs are met
- Document all work performed and maintain accurate records
- Collaborate with team members to identify and implement solutions for complex problems
- Stay updated on new technology trends and advancements in the industry
- Maintenance & Repair, Troubleshooting, and Field Service skills
- Experience in providing excellent customer service
- Strong problem-solving and analytical skills
- Ability to work independently and in a team
- Excellent communication and interpersonal skills
- Experience in the technology or related industry is a plus
- Experience in the restaurants or related industry is a plus
- Technical certifications or relevant training is beneficial
- Must be bilingual in English and Spanish
We value our employees and believe in creating a positive work environment. As a Technical Support Specialist, you will have the opportunity to expand your skills through hands-on experience with cutting-edge technology. We also offer competitive salaries, benefits packages, and opportunities for career growth.
Our company culture promotes collaboration and teamwork. Our dedicated team members work together to provide top-notch service to our clients. We value open communication and encourage our employees to share their ideas and suggestions for improvement.
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