Technical Support Specialist
3 weeks ago
Company Overview
Ambit Technologies, Inc. is a leading provider of innovative point-of-sale solutions. Our comprehensive suite of point-of-sale systems includes hardware, software, and support services designed to streamline operations and improve efficiency.
Job Summary
We are seeking a skilled Implementation Specialist to join our team in the Biloxi, MS area. This is a full-time, on-site role that involves a mix of remote and onsite work functions.
Key Responsibilities
- Perform routine maintenance and repairs on point-of-sale systems
- Troubleshoot and resolve technical issues in a timely manner
- Provide field service to clients, including onsite troubleshooting and support
- Communicate effectively with clients to ensure their needs are met
- Document all work performed and maintain accurate records
- Collaborate with team members to identify and implement solutions for complex problems
Requirements
- Maintenance & Repair, Troubleshooting, and Field Service skills
- Experience in providing excellent customer service
- Strong problem-solving and analytical skills
- Ability to work independently and in a team
- Excellent communication and interpersonal skills
- Experience in the technology or related industry is a plus
- Must be bilingual in English and Spanish
Why Work at Ambit Technologies?
We value our employees and believe in creating a positive work environment. As an Implementation Specialist, you will have the opportunity to expand your skills through hands-on experience with cutting-edge technology. We offer competitive salaries, benefits packages, and opportunities for career growth.
Our company culture promotes collaboration and teamwork. We encourage open communication and value our employees' ideas and suggestions for improvement.
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