People Operations Coordinator

4 weeks ago


Alpharetta, Georgia, United States Priority Technology Holdings, LLC Full time
Job Description

Job Title: People Operations Coordinator

Reports to: Manager of People Operations

Department: People & Culture Team

Location: Alpharetta, GA

Grade: 12

Our Company: Priority Technology Holdings, Inc. is a leading financial technology company that specializes in providing integrated payments and banking solutions. Our innovative native platform empowers businesses to effortlessly collect, store, and send money in a scalable manner. We are committed to revolutionizing the way companies handle their financial transactions by offering cutting-edge technology and exceptional customer service.

Job Summary: The People Operations Coordinator will help deliver operational excellence, providing Priority with a comprehensive people administration service, support as the first point of contact for people support queries and maintaining an accurate HR database to ensure as a business we are fully compliant and two steps ahead when it comes to our people processes and experience.

Responsibilities:

  • Work every day to create a great employee experience.
  • Respond to internal and external HR inquiries and provide assistance.
  • Liaise with other departments (people partners, payroll, benefits, etc.).
  • Be the first point of contact for employees by answering questions and providing support.
  • Triage People Team service tickets to support employees and managers.
  • Update the HRIS (ADP Workforce Now) to include various types of employment changes such as new hire, salary, department, termination, etc.
  • Help update People Team intranet based on current operating procedures.
  • Respond to Verification of Employment and unemployment requests.
  • Assist with the equipment recovery process for terminated employees including delivery labels and shipping needs.
  • Issue salary change and position change employment letters.
  • Assist with the onboarding and offboarding process of full-time and part-time employees as well as contractors.
  • Host orientation for new hires.
  • Assist with ad hoc assignments and projects.
  • Assist with completion of audit requests.
  • Provide backup to the Front Desk Admin.

Minimum Requirements:

  • Minimum of 2 years of data entry, HR or similar experience.
  • Attention to detail, providing prompt feedback on work completed and work in process.
  • Solutions-oriented, critical thinking, problem-solving.
  • Ability to self-monitor and self-motivate to ensure scheduling is completed by close of business daily.
  • Self-motivated.
  • Strong sense of urgency.
  • Desire to be a part of a publicly traded People team.
  • Excellent oral and written communication skills.

Preferred Requirements:

  • Bachelor's degree in Business, Marketing, Sales or Human Resources.

Compensation & Benefits:

  • Compensation range: $24-$27
  • Unlimited PTO after year 1 (3 weeks to start)
  • Medical, Dental & Vision
  • 401k Match
  • Education Expense Reimbursement
  • Gym Membership Reimbursement
  • HSA and FSA for US based employees
  • Employee assistance program (EAP)

Traditional Physical Requirements:

  • Requires prolonged sitting, standing, bending, stooping and stretching.
  • Requires the ability to lift 10 pounds.
  • Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).

We are committed to revolutionizing the way companies handle their financial transactions by offering cutting-edge technology and exceptional customer service. The People Operations Coordinator will help deliver operational excellence, providing Priority with a comprehensive people administration service, support as the first point of contact for people support queries and maintaining an accurate HR database to ensure as a business we are fully compliant and two steps ahead when it comes to our people processes and experience.



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