People Operations Coordinator
4 weeks ago
Job Title: People Operations Coordinator
Reports to: Manager of People Operations
Department: People & Culture Team
Location: Alpharetta, GA
Grade: 12
Our Company: Priority Technology Holdings, Inc. is a leading financial technology company that specializes in providing integrated payments and banking solutions. Our innovative native platform empowers businesses to effortlessly collect, store, and send money in a scalable manner. We are committed to revolutionizing the way companies handle their financial transactions by offering cutting-edge technology and exceptional customer service.
Job Summary: The People Operations Coordinator will help deliver operational excellence, providing Priority with a comprehensive people administration service, support as the first point of contact for people support queries and maintaining an accurate HR database to ensure as a business we are fully compliant and two steps ahead when it comes to our people processes and experience.
Responsibilities:
- Work every day to create a great employee experience.
- Respond to internal and external HR inquiries and provide assistance.
- Liaise with other departments (people partners, payroll, benefits, etc.).
- Be the first point of contact for employees by answering questions and providing support.
- Triage People Team service tickets to support employees and managers.
- Update the HRIS (ADP Workforce Now) to include various types of employment changes such as new hire, salary, department, termination, etc.
- Help update People Team intranet based on current operating procedures.
- Respond to Verification of Employment and unemployment requests.
- Assist with the equipment recovery process for terminated employees including delivery labels and shipping needs.
- Issue salary change and position change employment letters.
- Assist with the onboarding and offboarding process of full-time and part-time employees as well as contractors.
- Host orientation for new hires.
- Assist with ad hoc assignments and projects.
- Assist with completion of audit requests.
- Provide backup to the Front Desk Admin.
Minimum Requirements:
- Minimum of 2 years of data entry, HR or similar experience.
- Attention to detail, providing prompt feedback on work completed and work in process.
- Solutions-oriented, critical thinking, problem-solving.
- Ability to self-monitor and self-motivate to ensure scheduling is completed by close of business daily.
- Self-motivated.
- Strong sense of urgency.
- Desire to be a part of a publicly traded People team.
- Excellent oral and written communication skills.
Preferred Requirements:
- Bachelor's degree in Business, Marketing, Sales or Human Resources.
Compensation & Benefits:
- Compensation range: $24-$27
- Unlimited PTO after year 1 (3 weeks to start)
- Medical, Dental & Vision
- 401k Match
- Education Expense Reimbursement
- Gym Membership Reimbursement
- HSA and FSA for US based employees
- Employee assistance program (EAP)
Traditional Physical Requirements:
- Requires prolonged sitting, standing, bending, stooping and stretching.
- Requires the ability to lift 10 pounds.
- Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).
We are committed to revolutionizing the way companies handle their financial transactions by offering cutting-edge technology and exceptional customer service. The People Operations Coordinator will help deliver operational excellence, providing Priority with a comprehensive people administration service, support as the first point of contact for people support queries and maintaining an accurate HR database to ensure as a business we are fully compliant and two steps ahead when it comes to our people processes and experience.
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