Restaurant Shift Operations Manager

2 weeks ago


Alpharetta, Georgia, United States Shake Shack Full time

Leading the Way in Hospitality

We put our people first at Shake Shack. Our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Job Responsibilities
  • Direct the flow of service and lead the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
  • Help build and lead high-performing teams of hourly team members.
  • Assist with operational support functions, including purchasing, receiving, inventory, and more.
  • Participate in applicant interviews and assist with employee relations.
Job Qualifications
  • At least 1 year of restaurant leadership experience supervising a team.
  • Food Safety Certification according to local jurisdiction.
  • Strong problem-solving skills.
  • Effective communication skills, both written and verbal.

We Take Care of Our Team Members

We offer a variety of industry-leading benefits to support our team members in building successful futures, including weekly pay, performance bonuses, medical and dental insurance, and more. We're committed to creating a positive work environment that's deeply committed to the philosophy that we 'Stand for Something Good.'

About Us

Shake Shack was founded by Danny Meyer, Founder and CEO of Union Square Hospitality Group, and has grown into one of the fastest-growing hospitality brands. We're committed to high-quality food served with a high level of hospitality and to giving back to the community. We're an Equal Opportunity Employer and welcome all qualified applicants to join our team.



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