Customer Service Representative
2 weeks ago
We are seeking a skilled Customer Service Representative to provide exceptional support to customers in the transportation industry. This role involves assisting customers with issues related to their public transportation payment cards and accounts. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Key Responsibilities:
Answer incoming fare media phone calls from customers
Process fax and email inquiries
Perform tasks quickly and accurately
Follow established policies and procedures
Resolve customer issues efficiently
Provide support for fare media-related inquiries
Initiate outbound calls as needed
Requirements:
High school degree or equivalent
1-3 years of experience in Customer Service or a Call Center
Some college coursework preferred
Ability to work in a team environment
Proficient in Microsoft Office
Pay Rate: $17.00/hour
Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for technical companies in the region and across the country. Clients turn to us to help them find technical talent.
Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)
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Customer Service Representative
1 month ago
Getzville, New York, United States Garnet River Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Garnet River, a full-service information technology company. As a Customer Service Representative, you will play a critical role in providing exceptional support to our customers who require assistance with public transportation payment...
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Customer Service Representative
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Getzville, New York, United States Garnet River Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Garnet River, a full-service information technology company. As a Customer Service Representative, you will play a critical role in providing exceptional support to our customers who require assistance with issues involving their public...
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