Technical Support Manager
1 month ago
Franklin Electric is a leading provider of innovative water solutions, and we're seeking a Technical Support Manager to join our team. As a Technical Support Manager, you will be responsible for resolving technical issues for internal and external customers, managing technical support staff, and providing training resources. If you're a self-motivated and collaborative individual with a passion for making a positive impact, we encourage you to apply.
Key Responsibilities:
- Resolve technical issues for internal and external customers
- Manage technical support staff and projects
- Provide technical training resources and new ways to deliver technical information
- Draft technical letters and self-service publications as needed
Requirements:
- Bachelor's degree in business or a related technical field
- Five to seven years of related experience
- One to three years of supervisory experience
What We Offer:
- Competitive salaries and comprehensive benefits
- Hybrid remote work arrangements
- Generous paid time off and holidays
- Paid parental leave and on-site motherhood rooms
- Professional development assistance and health and wellness programs
Why Join Us:
At Franklin Electric, we're dedicated to building a diverse and inclusive culture that values collaboration, innovation, and social responsibility. We offer a supportive environment where you can grow professionally and make a positive impact on our community.
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