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Senior Vice President of Technology Operations

2 months ago

Los Angeles, California, United States Wedbush Securities Full time
Role Overview

The Senior Vice President of Technology Operations is responsible for overseeing the comprehensive incident management framework within the organization. This includes:

  • Incident Identification: Recognizing and documenting incidents as they arise.
  • Resolution Management: Leading efforts to resolve incidents efficiently and effectively.
  • Post-Incident Analysis: Conducting thorough evaluations after incidents to identify root causes and prevent future occurrences.

In this role, you will:

  • Prioritize Incidents: Assess and categorize incidents based on their severity and potential impact on business operations.
  • Coordinate Efforts: Collaborate with internal IT teams and external service providers to ensure seamless incident resolution.

This position is crucial for maintaining operational integrity and enhancing the overall efficiency of technology services at Wedbush Securities.