Ski Rental Agent
7 days ago
Black Tie Ski Rentals of Steamboat is seeking a highly motivated and organized individual to join our team as a Reservations & Logistics Agent. As a key member of our team, you will be responsible for providing exceptional customer service, managing reservations, and coordinating logistics to ensure a seamless experience for our guests.
Key Responsibilities:- Answer phone calls and respond to customer inquiries in a timely and professional manner
- Process reservations and manage the delivery schedule board for fittings
- Collect and input customer information accurately and efficiently
- Become proficient with Black Tie software (BTR) and update inventory and customer database as needed
- Additional duties/special projects as needed
- Ability to multitask and work in a fast-paced environment
- Able to work a flexible schedule including nights, weekends, and holidays throughout the winter season
- Maintain up-to-date product knowledge on equipment
- Ski pass for full-time employees
- Employee discount and pro deals on equipment
If you're passionate about skiing or snowboarding and enjoy sharing that passion with guests of our mountain community, this could be a great opportunity for you.
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