Healthcare Support Specialist

2 weeks ago


Bentonville, Arkansas, United States Mercy Full time
Position Overview:

The Healthcare Support Specialist plays a vital role in assisting medical professionals and ensuring smooth clinic operations. This position involves a variety of tasks including clerical duties, patient preparation, scheduling appointments, and managing medical records.

Key Responsibilities:

  • Support physicians and office staff with essential administrative tasks.
  • Prepare patients for examinations and assist with lab and x-ray procedures.
  • Maintain accurate medical records and ensure compliance with established healthcare standards.
  • Engage with patients, families, and visitors in a professional and compassionate manner.

Benefits:

  • Tuition reimbursement up to $2,000 for ongoing education.
  • Health, dental, and vision insurance available from day one.
  • Annual contribution to eligible dependent care FSA.
  • Paid parental leave for new parents.
  • 401K plan with employer matching.
  • Paid time off for volunteering opportunities.
  • Competitive salary with potential for future career advancement.

Qualifications:

Education: High school diploma or GED required. Must obtain BLS Certification within 90 days of employment.

Preferred Experience: A minimum of 6 months in a clinical healthcare setting. Active Medical Assistant Certification (RMA, CCMA, CMA) is preferred; EMT and Paramedic certifications are also accepted.

Personal Attributes: The ideal candidate will embody compassion and professionalism, demonstrating a positive attitude and a strong commitment to patient advocacy. Collaboration and a willingness to go the extra mile for excellent patient care are essential qualities.



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