Business Systems Analyst

4 days ago


Liberty, Pennsylvania, United States DaVita Full time
Job Summary

This position is responsible for the implementation of new or updating of existing business systems and processes to drive improvements across one or more of the business teams within Revenue Operations. The Systems Analyst will coordinate multiple stakeholders through the Software Development Life Cycle (SDLC) process, including IT, external vendors, and business teammates.

Key Responsibilities
  • Produces detailed documentation, including business requirements, process flows, communications, use cases, and user stories, outlining problems and opportunities.
  • Translates business needs into requirements across multiple business systems or processes with some guidance.
  • Proficiency in tools such as JIRA, Confluence, MS Teams, and Excel to communicate and facilitate daily operations.
  • Demonstrates understanding across a larger scope of business systems, including how data capture and processes across systems are interrelated.
  • Continuously learns new system capabilities and recommends how to leverage them.
Problem Solving
  • Solves problems related to a business system by outlining potential drivers and forming a hypothesis-based approach.
  • Makes recommendations and synthesizes takeaways from visualizing processes flows across multiple systems or businesses.
  • Understands the SDLC and supports business in progressing through the process.
  • Understands the implications of the overall project on broader business objectives or other business lanes.
Project & Stakeholder Management
  • Effectively leads working sessions and facilitates interactions between business teams and IT.
  • Directs and executes on next steps to progress own work stream and identifies new opportunities to improve existing processes.
  • Maintains up-to-date documentation of data/process dependencies across multiple projects and business lanes of systems.
Requirements
  • Bachelor's degree in a related field of study and 1+ years' experience or applicable work experience.
  • Strong analytical skills.
  • Knowledge and experience working within the Software Development Life Cycle.
  • Ability to communicate complex ideas in a simple, easily digestible manner to a range of audiences.
What We'll Provide

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

  • Comprehensive benefits: medical, dental, vision, 401(k) match, paid time off, PTO cash out.
  • Support for you and your family: family resources, EAP counseling sessions, access to Headspace, backup child and elder care, maternity/paternity leave, and more.
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.


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