Bank Deposit Services Representative I

4 weeks ago


Sanford, Maine, United States Partners Bank Full time
Job Summary

Partners Bank is seeking a highly skilled Deposit Services Representative to join our team. As a key member of our Deposit Services Department, you will be responsible for processing daily work, assuming other Deposit Services duties when necessary, and providing internal and external support for all deposit account products.

This is a dynamic role that requires strong problem-solving skills, the ability to handle a fast-paced environment, and excellent customer relations. If you are a motivated and organized individual with a passion for delivering exceptional service, we encourage you to apply.

Key Responsibilities
  • Process un-posted items, Charge Backs, Check adjustments, and check images in excess of $5,000 for endorsement and signature, stop payments, notice of holds, A9 Forms, ID Theft 911 Enrollments, ACH disputes.
  • Processing Encoding/Listing Errors, IAT Transactions, review & redirect Incoming ACH Exception items.
  • Process SSI Notification Requests, Deposit Verifications
  • Respond effectively to customer inquiries in regard to fees and discrepancies and research requests
  • Perform some Electronic Banking functions, including phone & email support, remote deposit capture, pin resets and limit controls. Willing to take on additional responsibilities.
  • Cross train in Core Department to assist with their daily tasks.
  • Assist bank with new CD Listing Service program.
  • Scanning documents into FDM Document Imaging system.
  • Approve RegD exceptions and charge account accordingly.
  • Monitor and research savings and Savings & DD Unposted General Ledger
  • Research and mail exception statements and distribute in-house statements
  • Track pending signatures for Stop Payments on checks
  • Verify wires
  • Responsible for placing holds on accounts for Large Dollar Notifications
  • Assist with court subpoenas
  • Print and mail afternoon reports
  • Handle returned mail
  • Process and file check orders

This Job Description for the Deposit Services Representative describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.

Our generous benefits are listed on our website: Partners.bank/about/careers/



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