Financial Services Representative

3 weeks ago


Sanford, Maine, United States Northeast Credit Union Full time

Job Description

The Member Experience Specialist is an essential role for the credit union, focusing on delivering exceptional service and sales through our integrity-based program. This role involves conducting routine transactions, offering personalized solutions, and developing strong member relationships.

Key Responsibilities:

  • Fulfill member requests and seek opportunities for products and services
  • Provide outstanding service, problem resolution, and needs-based selling
  • Interview loan applicants, close loans, and cross-sell products
  • Prepare and disburse loans within lending limits and credit union guidelines

Requirements:

  • Minimum six months customer service experience
  • Great communication skills
  • Previous cash handling experience
  • Ability to follow all regulations and compliance
  • High attention to detail

Benefits:

  • Employee loan discount
  • Student loan/tuition assistance program
  • Comprehensive medical/dental/vision +
  • PTO and paid federal holidays
  • Weekly paychecks
  • 401k plan with employer match/profit sharing

Additional Perks:

  • Continued training and advancement opportunities
  • Balanced/Predictable schedule
  • Opportunity to join employee-created Engagement Groups
  • Local Volunteer Opportunities with employer contributed Volunteer Day

Equal Opportunity Employer



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