Functional Expert

7 days ago


Golden Triangle, New Jersey, United States Resource Informatics Group Inc Full time

**Job Overview**

We are looking for an experienced IT and Commercial Strategist to join our team as a Functional Expert - Patient Services. This is a 6+ month contract opportunity with a competitive rate of $175,000 All Inclusive.

The ideal candidate will have at least 12 years of experience in IT and Contact Center business processes, with a strong focus on Life Science specialty pharma contact center case management processes.

Key responsibilities will include:

  • Defining new strategies and roadmaps for key initiatives in Commercial Pharma / Specialty Pharma
  • Developing and implementing cognitive solutions to improve patient engagement and satisfaction
  • Maintaining extensive knowledge of chatbots and other cognitive technologies

This role requires a strong understanding of the patient ecosystem in healthcare and the ability to work effectively with cross-functional teams.



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