Front Desk Representative

3 days ago


Dayton, Ohio, United States Image Hotel Management Full time
Join Our Team

Image Hotel Management is seeking a dedicated and enthusiastic Hotel Receptionist to provide exceptional front desk services to our guests. As a key member of our team, you will be responsible for ensuring a warm and welcoming experience for all visitors.

Estimated Salary: $45,000 - $60,000 per annum (dependent on location and experience)

About the Role

This role involves providing comprehensive reception services, including answering phone calls, responding to guest inquiries, and resolving any issues that may arise. You will also be responsible for maintaining accurate records and reports, and ensuring the front desk area remains organized and tidy.

Main Responsibilities:

  • Provide exceptional front desk services, including answering phone calls and responding to guest inquiries
  • Maintain accurate records and reports as required
  • Ensure the front desk area remains organized and tidy
  • Collaborate with colleagues to ensure seamless delivery of services
  • Manage guest requests and resolve issues promptly and professionally
Requirements

To succeed in this role, you will require:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Prior hotel or customer service experience preferred
Benefits

We offer a range of benefits to support your well-being and career development, including:

  • Medical, dental, and vision insurance for full-time staff
  • Life insurance for full-time staff
  • 401(k) retirement plan
  • Paid time off
  • Employee discount


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