Front Desk Customer Service Representative

3 weeks ago


Dayton, Ohio, United States Innvite Hospitality Full time
Job Overview

Innvite Hospitality is seeking a highly motivated Front Desk Agent/Night Auditor to join our team. This is a fantastic opportunity for individuals who are eager to learn the hospitality industry and grow into management roles.

We offer a competitive salary of $25,000 - $35,000 per year, depending on experience and location. As a Front Desk Agent/Night Auditor, you will be responsible for delivering exceptional customer service, managing front desk operations, and performing night audit duties.

Key Responsibilities:

  • Guest Check-in & Check-out
  • PMS Operations
  • Cash Handling & Credit Card Transactions
  • Switchboard Operation and Telephone Etiquette
  • Front Office Emergency/Security Procedures
  • Reservations-Guest Rooms and Meeting Rooms
  • Assist with Administrative Duties as assigned by Management
  • Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
  • Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
  • Minor Decision Making
  • Take Group Reservations & Set up Group Blocks
  • Sales of Guest Rooms with New Arrivals and Phone Inquiries
  • Follow All Policies & Procedures as Outlined in the Employee Handbook
  • Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag
  • Operate Laundry as Directed
  • Maintain a Professional Attitude to all Guests, Associates & Vendors

Requirements:

  • Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
  • Basic Math
  • Hand Writing
  • Computer Skills/Keyboard/Typing Skills
  • Operate a 10 Key Calculator
  • Hospitable, Civil Contact with the Public
  • Ability to Work Independently, with Little to no Supervision
  • Ability to Complete Multiple Tasks Simultaneously
  • Night Audit/Basic Accounting Skills/Training


  • Dayton, Ohio, United States Community Medical Services Full time

    About the JobWe are seeking a highly skilled Front Desk Representative to join our team at Community Medical Services.Job OverviewThis role involves greeting clients and visitors in a professional and pleasant manner. The ideal candidate will possess excellent communication skills and be able to manage patient flow in a dynamic and fast-paced...


  • Dayton, Ohio, United States Home2 Suites by Hilton Full time

    Job Title:Hotel Front Desk RepresentativeAbout the Role:We are seeking a highly skilled and motivated Hotel Front Desk Representative to join our team at Holiday Inn Express and Suites. This role is responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.Key Responsibilities:Front...


  • Dayton, Ohio, United States Image Hotel Management Full time

    Join Our TeamImage Hotel Management is seeking a dedicated and enthusiastic Hotel Receptionist to provide exceptional front desk services to our guests. As a key member of our team, you will be responsible for ensuring a warm and welcoming experience for all visitors.Estimated Salary: $45,000 - $60,000 per annum (dependent on location and experience)About...


  • Dayton, Ohio, United States Planet Fitness - Fitton Clubs Full time

    Job DescriptionWe are seeking a highly motivated Customer Service Representative to join our team at Planet Fitness - Fitton Clubs.Estimated Salary: $40,000 - $60,000 per year.Responsibilities:Customer Service: Provide exceptional customer service to members, prospective members, and guests, ensuring an outstanding Judgement Free member experience.Front Desk...


  • Dayton, Ohio, United States Image Hotel Management Full time

    Job Title: Front Desk Hospitality SpecialistSalary: $38,000 - $58,000 per yearAbout Image Hotel Management:We are a hospitality company that values professionalism, attention to detail, and a passion for delivering exceptional customer service. We are looking for a dedicated and experienced Front Desk Agent to join our team and provide an unforgettable...

  • Front Desk Ambassador

    4 weeks ago


    Dayton, Ohio, United States Aimbridge Hospitality Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Aimbridge Hospitality. This role is responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out experience for our guests.As a Front Desk Agent, you will be the first point of contact for...


  • Dayton, Ohio, United States Innvite Hospitality Full time

    Join Our Team as a Customer Service ExpertWe are looking for a highly motivated and customer-focused individual to join our front desk team at Innvite Hospitality.As a Front Desk Agent/Night Auditor, you will be responsible for delivering exceptional guest experiences, managing room assignments, and performing various administrative tasks.This is an exciting...


  • Dayton, Ohio, United States Kevin F. Sunshein, DPM, Inc Full time

    Job Title: Front Desk ProfessionalKevin F. Sunshein, DPM, Inc. is seeking a skilled and experienced Front Desk professional to join our team.In this role, you will be responsible for providing exceptional customer service to our patients, managing front desk operations, and ensuring the smooth day-to-day functioning of our office.The ideal candidate will...


  • Dayton, Ohio, United States Planet Fitness - Fitton Clubs Full time

    Job Responsibilities:Our ideal candidate will possess excellent communication skills, prior customer service experience, and physical stamina to perform daily tasks. As a Member Services Representative, you will be responsible for:Greeting Members and Guests: Provide a warm welcome to all visitors, creating a positive first impression of our gym.Handling...


  • Dayton, Ohio, United States Aimbridge Hospitality Full time

    About the RoleThe Front Desk Agent plays a critical role in delivering an exceptional guest experience at Aimbridge Hospitality. You will be responsible for registering guests, making and modifying reservations, and handling hotel operator and concierge duties.To be successful in this role, you must have a high school diploma or equivalent, preferably with...


  • Dayton, Ohio, United States Home2 Suites by Hilton Full time

    Job Title: Guest Services RepresentativeAbout the Job: As a Guest Services Representative at Home2 Suites by Hilton, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is comfortable and memorable. This role requires a high level of customer focus, problem-solving skills, and the ability to work well under...


  • Dayton, Ohio, United States Jackson Hewitt - 3222 Full time

    Key ResponsibilitiesSupport the front desk operations, responding to customer inquiries, and resolving issues in a timely manner.Assist with data entry, filing, and other administrative tasks as needed.Maintain a high level of organization and attention to detail, ensuring accuracy and efficiency in all aspects of the job.The ideal candidate will possess...


  • Dayton, Ohio, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberAs a Customer Service Representative at Domino's Pizza LLC, you'll be responsible for delivering exceptional customer experiences. Key responsibilities include greeting customers, processing orders efficiently, and ensuring the cleanliness and organization of the front store area.Key Qualifications:Greeting and Engaging...

  • Front Desk Associate

    2 weeks ago


    Dayton, Ohio, United States FastSigns Full time

    FastSigns is seeking a Front Desk Associate to join our team! As the first point of contact for customers, you'll be responsible for providing exceptional customer service and support to drive sales growth and customer satisfaction.We're looking for someone with 2-3 years of retail or counter sales experience, a high school diploma or equivalent, and...


  • Dayton, Ohio, United States Image Hotel Management Full time

    At Image Hotel Management, we're seeking a highly skilled Front Desk Agent to join our team. With an estimated salary of $35,000 - $45,000 per year, this is an excellent opportunity for individuals who are passionate about delivering exceptional customer service.The successful candidate will have the ability to handle multiple tasks simultaneously, think...


  • Dayton, Ohio, United States ZIKS FAMILY PHARMACY INC Full time

    Job DescriptionIn this front desk receptionist role, you will be responsible for creating a welcoming atmosphere for patients, handling customer inquiries, and supporting the pharmacy team.Key Tasks:Welcome patients and answer their questions.Process transactions correctly.Handle phone calls professionally.Contribute to a positive work environment.About ZIKS...


  • Dayton, Ohio, United States Simply Beautiful Smiles Full time

    Simply Beautiful Smiles is seeking a highly skilled and organized Front Desk Support Specialist to join our team at our Dayton office. This is an exciting opportunity to work in a dynamic and patient-focused environment, where you will be responsible for delivering exceptional administrative support and contributing to the success of our dental practice.Key...


  • Dayton, Ohio, United States Domino's Pizza LLC Full time

    At Domino's, we are passionate about delivering a great customer experience. As a Customer Service Representative, you will play a vital role in achieving this goal.About the RoleThe primary objective of this position is to provide exceptional customer service while working as part of a dynamic team at Domino's.Key ResponsibilitiesGreet customers and create...


  • Dayton, Ohio, United States Concord Hospitality Enterprises Company Full time

    Job SummaryThe Weekend University Front Desk Coordinator is responsible for ensuring seamless front desk operations on weekends when students are present. This role requires strong organizational skills, attention to detail, and excellent communication abilities.About the Role:- Coordinate front desk activities during peak periods (weekends)- Manage guest...


  • Dayton, Ohio, United States Shaner Hotel Group Full time

    Front Desk Agent PositionWe are looking for a motivated and detail-oriented Front Desk Agent to join our team at the Fairfield Inn & Suites in the Water Street District of Dayton, Ohio. As a Front Desk Agent, you will play a critical role in ensuring our guests receive exceptional service and a memorable stay.About the RoleThis is an exciting opportunity to...