Guest Services Representative

4 days ago


Dayton, Ohio, United States Shaner Hotel Group Full time
Front Desk Agent Position

We are looking for a motivated and detail-oriented Front Desk Agent to join our team at the Fairfield Inn & Suites in the Water Street District of Dayton, Ohio. As a Front Desk Agent, you will play a critical role in ensuring our guests receive exceptional service and a memorable stay.

About the Role

This is an exciting opportunity to join a dynamic team and contribute to our mission of delivering outstanding hospitality experiences. The successful candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  1. Deliver exceptional customer service, responding to guest inquiries and resolving issues promptly and professionally.
  2. Process payments, handle cash transactions, and maintain accurate records of financial transactions.
  3. Collaborate with housekeeping and other departments to ensure seamless guest experiences.
Compensation: $42,000 - $52,000 per yearAbout Shaner Hotels

As a leading hospitality company, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. With a portfolio of over 65 properties, we offer a wide range of career opportunities and a comprehensive benefits package.



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