Collections Specialist

5 days ago


Scottsdale, Arizona, United States Recovery Partners, an ARMStrong Company Full time
Job Summary

We are seeking a highly motivated and results-driven Collections Specialist to join our team at Recovery Partners, an ARMStrong company. As a Collections Specialist, you will be responsible for generating conversations with claimants, gathering financial information, and negotiating acceptable resolutions.

Key Responsibilities
  • Generate conversations on inbound/outbound calls regarding amounts due and gather necessary financial information.
  • Exercise independent judgment in reviewing claims to determine collection actions and document all verbal and written correspondence.
  • Maintain professionalism in all communications with claimants, insurance representatives, attorneys, and internal staff.
  • Meet or exceed metrics including call volume, accounts worked, secured post-dates, and average payment amount.
  • Possess a competitive attitude, work independently within a team environment, manage conflict, and negotiate successful outcomes.
Benefits
  • Work from Home environment, fully remote.
  • Competitive Hourly Wage - Open to negotiation, based on experience.
  • Monthly UNCAPPED bonuses for ALL collectors.
  • Generous Paid Time Off policy - 18 days per year.
  • Paid Holidays immediately upon hire 7 standard holidays & 2 floating holidays of your choice.
  • Medical, dental, and vision benefits available after 60 days of employment, including sponsored Life Insurance policy.
  • 401(k) with Company Matching.
  • Flexible Schedules Work directly with your manager to find the schedule that works best for you.
Requirements
  • High-speed Internet at home and ability to cable connect directly to your router.
  • Prior collections experience is a plus.
  • Ability to pass background check.

Recovery Partners, an ARMStrong company, is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.



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