Collections Specialist
1 month ago
We are seeking a highly motivated and results-driven Collections Specialist to join our team at Recovery Partners, an ARMStrong company.
About the Role
This is a remote opportunity that requires strong critical thinking skills, a sense of urgency, and excellent negotiation skills. As a Collections Specialist, you will be responsible for generating conversations with claimants, gathering financial information, and negotiating acceptable resolutions.
Key Responsibilities
- Conduct inbound and outbound calls to gather financial information and negotiate resolutions
- Exercise independent judgment in reviewing claims and determining collection actions
- Maintain professionalism in all communications with claimants, insurance representatives, attorneys, and internal staff
- Meet or exceed metrics, including call volume, accounts worked, secured post-dates, and average payment amount
- Possess a competitive attitude, work independently, manage conflict, and negotiate successful outcomes
What We Offer
- Competitive hourly wage, open to negotiation based on experience
- Monthly UNCAPPED bonuses for all collectors
- Generous Paid Time Off policy, 18 days per year
- Paid holidays immediately upon hire, 7 standard holidays and 2 floating holidays of your choice
- Medical, dental, and vision benefits available after 60 days of employment, including sponsored Life Insurance policy
- 401(k) with Company Matching
- Flexible schedules, work directly with your manager to find the schedule that works best for you
Requirements
- High-speed Internet at home and ability to cable connect directly to your router
- Ability to pass background check
- Bilingual is a plus
Recovery Partners, an ARMStrong company, is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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