Loan Servicing Collections Specialist
2 weeks ago
We are seeking a highly skilled Collections Specialist to join our team at Americor. As a Collections Specialist, you will play a critical role in the daily communications and servicing of past-due accounts on an inbound and outbound basis.
Key Responsibilities:
- Improve overall portfolio health by assisting past-due clients in creating payment plans and enrolling in hardship assistance programs.
- Maintain proper communications with clients, including inbound and outbound calls, emails, SMS messaging, and online chats.
- Develop and maintain symbiotically successful relationships between Americor and its customers by providing exceptional customer service and professional collections tactics.
- Meet personal performance management goals and consistently hit KPI targets set by direct Team Lead and Supervisor.
- Ensure adherence to Loan Servicing guidelines and handle escalated customer service issues professionally.
Requirements:
- 3+ years of experience in Loan Servicing, preferably in collections, focusing on unsecured, debt consolidation, and personal loans.
- Call Center experience and proficiency with Microsoft Office and Google Suite.
- Understanding of call center technology and collections metrics (ACD, IP, PTP, RPC, etc.).
- Outstanding verbal and written communication skills, superior multi-tasking skills, and flexibility to adapt to changes in direction.
- Professional presentation and demeanor.
Benefits:
- Ongoing training and development opportunities.
- Chance for career advancement.
- Medical, dental, and vision insurance.
- Company-paid group life and AD&D insurance.
- 7 paid holidays and 2 floating holiday days.
- Paid time off.
- Flexible spending and HSA options.
- Employee assistance program.
- 401(k) match.
- Referral program.
Americor is an equal opportunity employer and does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity, or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by law.
-
Loan Servicing Collections Specialist
2 weeks ago
Scottsdale, Arizona, United States Americor Full timeJob SummaryWe are seeking a highly skilled and experienced Loan Servicing Collections Specialist to join our team. As a Collections Specialist, you will play a critical role in improving overall portfolio health by assisting past-due clients and maintaining proper communications.Key ResponsibilitiesImprove portfolio health through the assistance of past-due...
-
Loan Specialist
4 weeks ago
Scottsdale, Arizona, United States First Fidelity Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Loan Specialist to join our Commercial Banking Team at First Fidelity Bank. As a key member of our team, you will play a critical role in supporting the entire Commercial Banking Team by receiving, directing, and assisting clients and preparing correspondence, memos, and other loan documents.Key...
-
Loan Specialist
3 days ago
Scottsdale, Arizona, United States D.R. Horton Full timeAbout D.R. HortonD.R. Horton, Inc. is the largest homebuilder in the U.S., founded in 1978 and publicly traded on the New York Stock Exchange. The company is engaged in the construction and sale of high-quality homes designed for entry-level buyers.Job SummaryWe are seeking a skilled Loan Processor to join our team. The successful candidate will be...
-
Loan Originator
3 weeks ago
Scottsdale, Arizona, United States CrossCountry Mortgage Full timeJob Title: Inside Loan OriginatorCrossCountry Mortgage, LLC is a leading mortgage lender with a strong presence in the US market. We are seeking an experienced Inside Loan Originator to join our team.Job Summary:The Inside Loan Originator will be responsible for converting inbound premium leads into loans by promoting CrossCountry Mortgage, LLC's competitive...
-
Loan Originator
4 weeks ago
Scottsdale, Arizona, United States CrossCountry Mortgage Full timeJob SummaryCrossCountry Mortgage is a leading mortgage lender with a strong presence in the industry. We are seeking a highly skilled and experienced Loan Originator to join our team.Key ResponsibilitiesEstablish a strong presence for CrossCountry Mortgage by converting inbound leads into loans.Analyze current rates and programs to provide accurate and...
-
Mortgage Loan Officer
3 weeks ago
Scottsdale, Arizona, United States PNC Financial Services Group Full timeJob OverviewPNC Financial Services Group is seeking a skilled Mortgage Loan Officer to join our team. As a Mortgage Loan Officer, you will be responsible for recommending loan solutions to clients, managing customer relationships, and collaborating with internal and external stakeholders to complete mortgage transactions.Key ResponsibilitiesDevelop and...
-
Commercial Loan Coordinator
4 weeks ago
Scottsdale, Arizona, United States First Fidelity Bank Full timeJob OverviewLocationScottsdale, AZEmployment TypeFull TimeEducation RequirementHigh School DiplomaWork ScheduleDay ShiftJob CategoryCommercial LendingPosition SummaryAt First Fidelity Bank, we are in search of dedicated and motivated individuals who are passionate about delivering exceptional service. Our team members play a vital role in our success, and we...
-
Servicing Financial Specialist
3 weeks ago
Scottsdale, Arizona, United States Homeowners Financial Group Full timeAbout Homeowners Financial GroupHomeowners Financial Group is a leading mortgage company that fosters a family environment, gives back to the community, and loves what it does. With over 300 employees in 41 offices across the country, we have helped tens of thousands of homeowners realize their dream of homeownership.Job SummaryWe are seeking a highly...
-
Senior Loan Origination Specialist
1 week ago
Scottsdale, Arizona, United States The Federal Savings Bank Full timeJob SummaryWe are seeking a highly skilled Senior Loan Processor to join our team at The Federal Savings Bank. As a key member of our loan processing team, you will be responsible for the daily utilization of Encompass loan origination systems and automated underwriting systems DU/LP.Key ResponsibilitiesSet and maintain proper expectations with all parties...
-
Senior Loan Origination Specialist
2 weeks ago
Scottsdale, Arizona, United States The Federal Savings Bank Full timeJob SummaryWe are seeking a highly skilled Senior Loan Processor to join our team at The Federal Savings Bank. As a Senior Loan Processor, you will be responsible for the daily utilization of Encompass loan origination systems and automated underwriting systems DU/LP.Key ResponsibilitiesSet and maintain proper expectations with all parties on the loan...
-
Loan Officer
2 weeks ago
Scottsdale, Arizona, United States D.R. Horton Full timeAbout D.R. HortonD.R. Horton, Inc. is the largest homebuilder in the U.S., founded in 1978 and publicly traded on the New York Stock Exchange.Job SummaryWe are seeking a skilled Loan Processor to join our team. As a Loan Processor, you will be responsible for processing and managing loan applications, ensuring timely and accurate completion of loan...
-
Loan Processor
6 days ago
Scottsdale, Arizona, United States D.R. Horton Full timeJob Title: Loan ProcessorWe are seeking a highly skilled Loan Processor to join our team at D.R. Horton, Inc. As a Loan Processor, you will play a critical role in preparing and organizing home buyer files for approval.Key Responsibilities:Verify employment information and debt-to-income ratio for home buyersReview loan applications for accuracy and...
-
Patient Service Specialist
1 week ago
Scottsdale, Arizona, United States Banner Physical Therapy Full timeJob Title: Patient Service SpecialistAt Banner Physical Therapy, we are seeking a highly skilled and compassionate Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they enter our centers.Responsibilities:Greet new and...
-
Waste Collection Specialist
2 weeks ago
Scottsdale, Arizona, United States Ally Waste Services Full timeTrash Valet Job DescriptionThis role involves collecting trash bags from apartment doors and transporting them to the dumpster at an apartment complex. The ideal candidate will be able to work independently, have excellent communication skills, and be able to lift and carry trash bags safely.Key Responsibilities:Collect trash bags from apartment doors and...
-
Payroll Specialist
2 weeks ago
Scottsdale, Arizona, United States TRION SOLUTIONS INC Full timeJob SummaryTrion Solutions Inc. is seeking a skilled Payroll Specialist to join our team. As a Payroll Specialist, you will be responsible for performing payroll, accounting, and administrative duties to support our team.Key ResponsibilitiesCollect, compile, and enter payroll data using appropriate software.Manage workflow to ensure all payroll transactions...
-
Loan Operations Manager
2 weeks ago
Scottsdale, Arizona, United States Roberts Resorts Full timeJob SummaryWe are seeking a highly skilled Loan Operations Manager to join our team at Roberts Resorts & Communities. As a key member of our finance department, you will be responsible for overseeing the origination and assembly of loan packages for manufactured homes and park model products.Key ResponsibilitiesManage loan processing from application to...
-
Loan Operations Manager
7 days ago
Scottsdale, Arizona, United States Roberts Resorts Full timeJob SummaryWe are seeking a highly skilled Loan Operations Manager to join our team at Roberts Resorts & Communities. As a key member of our finance department, you will be responsible for overseeing the origination and assembly of loan packages for manufactured homes and park model products.Key ResponsibilitiesManage loan processing from application to...
-
Food Service Specialist
7 days ago
Scottsdale, Arizona, United States California Pizza Kitchen Full timeBe a Part of Our Dynamic Team at California Pizza KitchenWe're looking for friendly and organized individuals to join our team as Take-Out Specialists. As a Take-Out Specialist, you will be responsible for capturing guest orders, partnering with third-party delivery companies, and facilitating online orders. You will also be responsible for collecting...
-
Loan Processing Associate
3 weeks ago
Scottsdale, Arizona, United States D.R. Horton Full timeAssociate Loan Processor Job DescriptionD.R. Horton, Inc., a leading homebuilder in the U.S., is seeking an Associate Loan Processor to join its team. As a key member of the mortgage operations team, you will play a crucial role in ensuring the smooth processing of mortgage loans.Key Responsibilities:Provide coverage for teammates who are out of the office,...
-
Loan Processing Associate
3 weeks ago
Scottsdale, Arizona, United States D.R. Horton Full timeAbout the RoleD.R. Horton, Inc., a leading homebuilder in the U.S., is seeking an Associate Loan Processor to join its team. As a key member of the mortgage operations team, you will play a critical role in ensuring the smooth processing of mortgage loans.Key ResponsibilitiesProvide coverage for teammates who are out of the office, ensuring seamless loan...