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Customer Service Specialist

2 months ago

Knoxville, Tennessee, United States Harper Auto Wash Full time
Position Overview

As a Customer Experience Champion at Harper Auto Wash, you will play a pivotal role in ensuring that every customer interaction is positive and memorable. Your primary responsibility will be to deliver outstanding service while fostering a welcoming atmosphere for all patrons.

Key Benefits
  • Comprehensive Medical, Dental, and Vision Coverage
  • Retirement Savings Plan with Employer Match
  • Disability Insurance (Short & Long Term)
  • Life Insurance Provided by Employer
  • Paid Time Off for Holidays
  • Vacation Days Included
  • Paid Sick Leave
  • Birthday Leave
  • Training Opportunities at No Cost
  • Career Advancement Prospects
  • Closed on Sundays
  • Support for Work-Life Balance
Core Responsibilities
  • Deliver exceptional customer service with a friendly demeanor
  • Warmly welcome customers and tailor their experience
  • Provide meticulous interior cleaning services
  • Adhere to safety protocols at all times
  • Keep the work area organized and clean
  • Work collaboratively with colleagues to enhance service delivery
Required Qualifications
  • Outgoing personality with strong customer service aptitude
  • Ability to thrive in a fast-paced work environment
  • Meticulous attention to detail and a commitment to excellence
  • Effective communication skills
  • Possession of a valid driver's license

If you are dedicated to providing high-quality customer service and thrive in a collaborative environment, the Customer Experience Champion role at Harper Auto Wash is an excellent opportunity for you.

Harper Auto Wash is a proud member of the Harper family of dealerships, recognized for delivering exceptional service since 1981. We are dedicated to maintaining a culture of excellence and ensuring a fulfilling work environment for our employees.