Mechatronics Field Service Technician

2 days ago


Philadelphia, Pennsylvania, United States Premier Tech Full time
Job Description
We are looking for a skilled Field Service Technician to join our team at Premier Tech. As a key member of our service team, you will be responsible for traveling to customer sites to provide technical support, maintenance, and upgrades to our equipment. Your primary focus will be on ensuring the optimal performance of our customers' equipment and providing them with exceptional service.

Key Responsibilities
  1. Manage uptime by proactively identifying and addressing customers' challenges.
  2. Advise and train customers on the equipment.
  3. Understand and integrate customer operations and management needs into clear actions and recommendations.
  4. Facilitate a harmonious relationship with customers and team members across functions.
  5. Report daily on activity, book travels, and report timesheet and expenses in a timely manner.


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