Sales Assistant
3 days ago
The Sales Assistant plays a vital role in the Holly Hunt Showroom, working closely with the Sales Associate, Clients, Corporate Office, Outside Sales Associate, and Represented Vendors to ensure the smooth processing and production of orders.
Primary Responsibilities:- Answer incoming phone calls and transfer to the appropriate Sales Associate
- Enter new clients on the customer card, collect Resale forms, and send welcome packets to new account holders
- Process credit card payments, record deposits in Navision, and release orders
- Double-check order packets for accuracy and assist in coordinating freight charges for client orders
- Update approvals for SFAs/DFAs, request freight updates, and post orders
- Run weekly Order Status reports, manage open orders, and update clients on Estimated Completion Dates (ECDs)
- Expedite orders, partner with the Client First team to prioritize hot orders, and follow up on Balance Due Notices to collect payments
- Provide tracking updates to clients and initiate customer service claims to the Client First team
- Get estimates and facilitate local repairs, coordinate with clients or the receiving warehouse, and complete refund request forms for overpayments
- Maintain sales tools on the sales floor and order when needed
The ideal candidate will possess a Bachelor's degree, 1-2 years of experience in a retail, design, or showroom environment, and excellent communication skills. Proficiency in Microsoft Word, Excel, and Outlook is also required.
Holly Hunt is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from candidates of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, and veterans from every branch of military service.
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