Retail Operations Manager

2 months ago


Seattle, Washington, United States Fanatics Full time
Job Summary

The Retail Lead plays a critical role in the store and/or venue, assisting the Leadership team in creating an exceptional fan experience. This part-time position involves leading the front-line Retail Associate team, driving results through coaching and operational excellence.

Key Responsibilities
  • Drive sales results by executing daily operations consistently
  • Support back-of-house operations, maintaining stockroom organization
  • Knowledge of retail operation systems, including OpSuite5.0, POS, and CAYAN
  • Partner with Leadership team on revenue targets, per cap, and UPT
  • Work with Retail Associates to ensure an exemplary fan experience
  • Communicate expectations and provide training to Retail Associates
  • Coach Retail Associates based on observed job performance and operational excellence
Requirements
  • Minimum 18 years of age
  • Minimum one year working in retail or sales preferred
  • Ability to work independently and responsibly in a fast-paced environment
  • Foreign language skills are a plus
Physical Demands

Regularly required to sit, stand, reach, bend, and move about the facility as needed. Must be able to lift and carry up to 30 lbs.



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