Retail Operations Manager
2 months ago
The Retail Lead plays a critical role in the store and/or venue, assisting the Leadership team in creating an exceptional fan experience. This part-time position involves leading the front-line Retail Associate team, driving results through coaching and operational excellence.
Key Responsibilities- Drive sales results by executing daily operations consistently
- Support back-of-house operations, maintaining stockroom organization
- Knowledge of retail operation systems, including OpSuite5.0, POS, and CAYAN
- Partner with Leadership team on revenue targets, per cap, and UPT
- Work with Retail Associates to ensure an exemplary fan experience
- Communicate expectations and provide training to Retail Associates
- Coach Retail Associates based on observed job performance and operational excellence
- Minimum 18 years of age
- Minimum one year working in retail or sales preferred
- Ability to work independently and responsibly in a fast-paced environment
- Foreign language skills are a plus
Regularly required to sit, stand, reach, bend, and move about the facility as needed. Must be able to lift and carry up to 30 lbs.
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