Front Desk Coordinator

7 days ago

Palm Beach Gardens, Florida, United States Cano Health Full time
Job Summary

Cano Health is seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Provide excellent customer service to patients, visitors, and staff, responding to phone calls, emails, and in-person inquiries in a timely and professional manner.
  • Manage patient scheduling, check-in, and check-out processes, ensuring accurate and efficient use of electronic medical records.
  • Handle incoming calls, take detailed messages, and direct them to the appropriate team member.
  • Communicate effectively with patients, visitors, and staff, providing clear and concise information about our services and policies.
  • Verify patient insurance and collect payments for services, maintaining accurate records and ensuring compliance with company policies.
  • Update patient electronic health records as needed, maintaining confidentiality and adhering to HIPAA guidelines.
  • Assist with maintaining a clean and organized front office environment, including supply inventory and ordering.
Requirements
  • High school diploma or equivalent required; one year of experience in a medical facility or related field preferred.
  • Working knowledge of medical insurance and electronic medical records (EMRs) a plus.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Fluency in English and Spanish a plus.
Work Environment

This position works in a typical office setting, with occasional travel to assigned clinics. The employee must be able to stand, sit, walk, and occasionally climb, with the ability to lift up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

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