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Property Leasing Specialist
2 months ago
Job Type:
Full-time
Company Overview:
Valiant Enterprises LLC is committed to redefining property management through innovative solutions and exceptional service. With a legacy of over 37 years, we understand the intricate needs of property owners and residents alike, ensuring that we deliver sustainable returns and satisfaction throughout the investment lifecycle.
Position Summary:
The Property Leasing Specialist plays a crucial role in enhancing tenant retention and occupancy rates while ensuring a high level of resident satisfaction. This position is pivotal in creating a positive first impression for potential tenants and maintaining strong relationships with current residents.
Key Responsibilities:
- Welcome potential tenants and assess their needs through effective questioning and engagement.
- Prepare and organize move-in documentation and lease agreements.
- Accurately log all inquiries and visits, maintaining organized records.
- Conduct inspections of model units and ensure all properties are ready for viewing.
- Guide prospects through the application process and secure necessary deposits in compliance with company policies.
- Maintain up-to-date availability reports and facilitate the application approval process.
- Assist in tracking lease renewals and follow up on renewal notifications.
- Evaluate the effectiveness of marketing strategies and gather competitive market intelligence.
- Represent Valiant Enterprises LLC professionally at all times.
- Process rental payments and ensure timely submission to the accounting team.
- Prepare lease agreements and ensure all documentation is accurate and complete.
- Support the management team with various administrative tasks as needed.
- Adhere to community policies and procedures consistently.
Qualifications:
- Bilingual in English and Spanish is required.
- Previous experience in customer service or sales is preferred.
- Fair Housing Certification or willingness to obtain prior to engaging with prospective tenants.
- Ability to work collaboratively within a team environment.
- Strong verbal and written communication skills.
- Proficient in Microsoft Office Suite and property management software.
- Positive demeanor and the ability to maintain professionalism in all situations.
- Willingness to participate in ongoing training to stay compliant with industry regulations.
- Flexible availability, including evenings and weekends.
- Minimum of two years of relevant customer service experience.
- Professional appearance and demeanor throughout the workday.
- Ability to effectively address and resolve customer concerns.
Education:
High School Diploma or Equivalent
Physical Requirements:
- Ability to sit, stand, and walk for extended periods.
- Capability to navigate the property in various weather conditions.
- Must be able to climb stairs to showcase properties.
- Ability to lift up to 30 lbs. as necessary.
Benefits:
- Multiple medical plan options available.
- Dental and vision coverage.
- Life insurance provided at no cost to employees.
- 401k plan with company matching.
Time Off:
- Personal time off (PTO).
- Sick leave.
- Floating holidays.
- Paid day off for your birthday.
