Auto/Property Claims Specialist

2 weeks ago


Richardson, Texas, United States State Farm Full time
Overview

At State Farm, we're committed to being good neighbors and making a positive impact in our communities. As a Claims Specialist, you'll play a vital role in helping our customers navigate the claims process with Remarkable service.

Responsibilities
  • Investigate, evaluate, negotiate, and settle claims
  • Apply knowledge of policies and insurance regulations to determine coverage, liability, and damages
  • Communicate with customers through various channels, including phone, email, and in-person interactions
  • Manage work efficiently in a fast-paced call center environment
  • Support customers with personalized, caring, and simple interactions
Work Environment

This is a hybrid position, allowing you to work from home and collaborate with colleagues in-office. You'll have the opportunity to work on various claims teams, including Auto Total Loss, Auto Weather Catastrophe, and Property Team.

Qualifications
  • Bachelor's degree in a related field or equivalent work experience
  • Experience as a Claims Specialist in the insurance industry, specifically in auto and/or property claims
  • Proficiency in using CCC, Xactimate, XactContents, and other estimating/evaluation software tools
  • Strong knowledge of auto and/or property insurance policies, coverage, and claim handling practices
What We Offer

As a Claims Specialist at State Farm, you'll enjoy a competitive Total Rewards package, including:

  • Starting salary: $59,059 - $79,230 annually
  • Annual bonus based on individual and enterprise performance
  • Annual merit increases
  • 401(k) contribution
  • Paid Time Off (PTO), plus Life Leave, Paid Volunteer Time, and an Annual Celebration Day
  • Industry-leading Tuition Assistance Programs
  • Wellness and mental health programs
  • Discounts from hundreds of retailers through our Perks at Work program
Grow Your Skills, Grow Your Potential

At State Farm, we're committed to helping you grow your skills and advance your career. As a Claims Specialist, you'll have opportunities to develop your expertise and take on new challenges.



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