Auto/Property Claims Specialist
2 weeks ago
At State Farm, we're committed to being good neighbors and making a positive impact in our communities. As a Claims Specialist, you'll play a vital role in helping our customers navigate the claims process with Remarkable service.
Responsibilities- Investigate, evaluate, negotiate, and settle claims
- Apply knowledge of policies and insurance regulations to determine coverage, liability, and damages
- Communicate with customers through various channels, including phone, email, and in-person interactions
- Manage work efficiently in a fast-paced call center environment
- Support customers with personalized, caring, and simple interactions
This is a hybrid position, allowing you to work from home and collaborate with colleagues in-office. You'll have the opportunity to work on various claims teams, including Auto Total Loss, Auto Weather Catastrophe, and Property Team.
Qualifications- Bachelor's degree in a related field or equivalent work experience
- Experience as a Claims Specialist in the insurance industry, specifically in auto and/or property claims
- Proficiency in using CCC, Xactimate, XactContents, and other estimating/evaluation software tools
- Strong knowledge of auto and/or property insurance policies, coverage, and claim handling practices
As a Claims Specialist at State Farm, you'll enjoy a competitive Total Rewards package, including:
- Starting salary: $59,059 - $79,230 annually
- Annual bonus based on individual and enterprise performance
- Annual merit increases
- 401(k) contribution
- Paid Time Off (PTO), plus Life Leave, Paid Volunteer Time, and an Annual Celebration Day
- Industry-leading Tuition Assistance Programs
- Wellness and mental health programs
- Discounts from hundreds of retailers through our Perks at Work program
At State Farm, we're committed to helping you grow your skills and advance your career. As a Claims Specialist, you'll have opportunities to develop your expertise and take on new challenges.
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