Multifamily Property Manager
4 weeks ago
Hilltop Residential is seeking a seasoned Community Director to oversee the daily operations of our vibrant community. As a key member of our team, you will be responsible for ensuring a high standard of service and resident satisfaction.
Key Responsibilities- Lead and manage a diverse team of staff members, fostering a positive work environment and culture of collaboration.
- Analyze community performance, set goals, and implement strategies to meet occupancy, leasing, and retention targets.
- Monitor and manage the financial performance of the property, including budgeting, rent collections, and expense control.
- Develop and implement marketing strategies to attract and retain residents.
- Ensure compliance with all student housing policies, safety regulations, and legal requirements.
- Maintain current knowledge and understanding of the industry, competition, and market.
- Address resident concerns and issues, providing excellent customer service and creating a welcoming living environment.
- Conduct regular inspections of the property to maintain a high standard of cleanliness, safety, and overall appeal.
- Report regularly to senior management on community performance and areas for improvement.
- Prior experience as a Community Director in Multifamily Property Management, with a proven track record of success.
- Ability to effectively lead and manage a diverse team of staff members.
- Strong analytical skills with the ability to assess community needs, solve problems, and implement practical solutions.
- Demonstrated ability to resolve challenges quickly and efficiently.
- Excellent verbal and written communication, with strong interpersonal skills.
- Ability to prioritize tasks and manage multiple projects in a fast-paced environment.
- Comprehensive knowledge and understanding of multifamily operations including: people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
- Positive attitude, strong work ethic, and ability to lead and motivate others.
- Onsite by Realpage experience required.
- Bachelor's degree preferred.
- Proficiency in Microsoft Office Suite including Word, Excel, and Outlook.
- Weekends and holidays as required.
- Valid driver's license and/or access to reliable transportation.
Hilltop Residential is an equal opportunity employer and welcomes applications from diverse candidates.
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