Assistant Store Manager
2 weeks ago
Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend.
Job DescriptionThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. This role is responsible for driving sales results by analyzing the business and providing best-in-class customer service. The Assistant Manager oversees daily store operations, including opening and closing routines, and drives efficiency in all store processes.
Key Responsibilities:- Customer Experience: Provide exceptional customer service and ensure a positive shopping experience.
- Drives Sales: Analyze sales data and implement strategies to drive sales growth.
- OMNI Channel Fulfillment: Ensure seamless integration of online and offline channels to meet customer needs.
- Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities.
- Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, and ensure efficient stockroom management.
- Staffing, Scheduling, and Payroll Management: Manage staffing levels, schedules, and payroll to ensure optimal store performance.
- Training and Development: Provide training and development opportunities to team members to enhance their skills and knowledge.
- Communication: Communicate effectively with team members, customers, and management to ensure seamless operations.
- Asset Protection: Implement asset protection strategies to prevent loss and ensure store security.
- Bachelor's degree or one year of supervisory experience in a customer-facing role.
- Strong problem-solving skills.
- Inclusion & Diversity Awareness.
- Ability to work in a fast-paced and challenging environment.
- Team building skills.
- Self-starter.
- Strong interpersonal and communication skills.
- Drive to achieve results.
- Adaptability / Flexibility.
- Multi-Tasking.
- Fashion Interest & Knowledge.
- Quarterly Incentive Bonus Program.
- Paid Time Off.
- Paid Volunteer Day per Year.
- Merchandise Discount.
- Medical, Dental, and Vision Insurance Available.
- Life and Disability Insurance.
- Associate Assistance Program.
- Paid Parental and Adoption Leave.
- 401(K) Savings Plan with Company Match.
- Training and Development.
- Opportunities for Career Advancement.
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