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Assistant Store Manager

2 months ago

Seattle, Washington, United States L Oreal USA Full time
About the Role

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Kiehl's Since 1851. As a key member of our store management team, you will be responsible for assisting the Store Manager in achieving sales goals, providing exceptional customer service, and maintaining a high level of store presentation.

Key Responsibilities
  • Customer Service: Deliver a best-in-class experience to customers, upholding standards of customer service excellence.
  • Leadership: Lead by example, demonstrating a strong work ethic and a commitment to excellence.
  • Productivity: Maintain a high level of productivity, meeting or exceeding sales targets and store goals.
  • Store Operations: Assist the Store Manager in maintaining a clean, organized, and visually appealing store environment.
  • Training and Development: Provide training and guidance to new store employees, ensuring they have the skills and knowledge needed to succeed.
  • Visual Merchandising: Effectively execute visual directives, education selling tools, and customer service standards.
Requirements
  • Retail Experience: 2+ years of retail experience, preferably in a cosmetic or luxury goods environment.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and inspire team members.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Analytical Skills: Strong analytical skills, with the ability to analyze sales data and make informed business decisions.
  • Computer Skills: Basic computer skills, with the ability to navigate our point-of-sale system and other software applications.
What We Offer
  • Competitive Salary: A competitive salary, with opportunities for advancement and professional growth.
  • Benefits: A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.
  • Training and Development: Ongoing training and development opportunities, to help you succeed in your role and advance your career.
  • Team Environment: A dynamic and supportive team environment, with a focus on collaboration and mutual respect.