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Onsite Desktop Support Specialist

4 weeks ago

Sacramento, California, United States Insight Global Full time
Job Summary: Insight Global is seeking a skilled Onsite Desktop Support Specialist to join our team in Sacramento, CA.

This is a contract role that will be converted to full-time after six months. As a key member of our team, you will be responsible for providing technical support to our users, troubleshooting hardware and software issues, and ensuring the smooth operation of our computer systems.

Key Responsibilities:
  • Provide technical support to users, including troubleshooting hardware and software issues
  • Configure and maintain computer systems, including hardware and software upgrades
  • Develop and implement technical solutions to improve system efficiency and reliability
  • Collaborate with other teams to resolve technical issues and improve overall system performance
Requirements:
  • 5+ years of experience in Windows Desktop Support
  • Proficiency in Engineering applications such as Bentley, Autodesk, or ESRI
  • Experience with ServiceNow ticketing system
  • Bachelor's Degree in IT, Computer Science, or related field
What We Offer:
  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and growing company
  • A collaborative and supportive work environment