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Sales Development Representative

2 months ago

St Louis, Missouri, United States Rapsodo Full time
Job Description

Rapsodo is a leading provider of sports technology and data analytics solutions. Our headquarters are situated in Singapore, complemented by offices strategically positioned across the United States, Turkey, and Japan.

We are seeking a highly motivated and organized Sales Development Intern to support our sales team across three key areas: retention, events, and sales. This internship offers a unique opportunity to gain hands-on experience in a fast-paced, professional setting while contributing to our company's growth and success.

Key Responsibilities:
  • Sales:
    • Lead Generation: Utilize various prospecting methods to identify and engage potential customers within the sports industry.
    • Qualification: Engage with leads to understand their specific needs, challenges, and objectives, qualifying them as potential sales opportunities based on established criteria.
    • Product Knowledge: Develop a comprehensive understanding of Rapsodo's products and technology to effectively communicate their value proposition to potential customers.
    • Relationship Building: Cultivate positive relationships with prospects through excellent communication, active listening, and providing quick and relevant information, positioning Rapsodo as the preferred choice.
    • Appointment Setting: Schedule meetings and product demonstrations for the sales team with qualified leads, ensuring seamless handoff and accurate documentation of customer details.
    • CRM Management: Accurately record all prospecting activities, interactions, and pertinent information in the customer relationship management (CRM) system.
    • Collaboration: Work closely with the sales and marketing teams to align on strategies, share market insights, and continuously improve the lead qualification process.
    • Market Research: Stay up-to-date with sports industry trends, competitor analysis, and market developments, providing valuable insights to support sales and marketing efforts.
  • Events:
    • Act as a Rapsodo ambassador at events, fostering positive interactions and building relationships with attendees.
    • Follow up with event attendees to gather feedback, strengthen customer relationships, and identify potential sales opportunities.
    • Engage with customers at events to enhance brand awareness and represent Rapsodo professionally.
  • Retention:
    • Assist in developing and executing customer retention strategies to increase client loyalty and reduce churn.
    • Conduct follow-up calls and emails to ensure customer satisfaction and address any concerns.
    • Analyze customer feedback and data to identify trends and areas for improvement.
    • Support the creation of retention reports and presentations for internal stakeholders.
Requirements:
  • A degree-seeking student.
  • Excellent verbal and written communication skills, with the ability to convey complex technical information clearly and effectively.
  • Results-driven mindset, with a strong determination to achieve and exceed goals.
  • Highly organized and detail-oriented, adept at managing multiple tasks efficiently.
  • Comfortable working in a fast-paced, dynamic environment, adaptable to changing market conditions.
  • Available and willing to travel if need be.