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Administrative Support Team Associate

2 months ago


Wilmington, Delaware, United States Macy's Full time

Job Summary

The Administrative Support Team Associate will play a vital role in ensuring the smooth operation of our store by providing exceptional administrative support to our team. This individual will be responsible for coordinating the distribution of incoming communications, maintaining a professional attitude, and providing excellent customer service.

Key Responsibilities

  • Coordinate the distribution of all incoming communications, including memos, letters, and newsletters.
  • Maintain a professional attitude and provide excellent customer service.
  • Coordinate all functions of the hiring process, including prescreening applicants and scheduling interviews.
  • Input employment data in the Job Requisition System and handle all new hire paperwork.
  • Balance the store checkbook and perform other cash functions on a daily basis.
  • Act as a liaison and train colleagues on how to call in repairs.
  • Complete weekly store newsletters and maintain the store bulletin board program.
  • Regular, dependable attendance and punctuality.

Qualifications and Competencies

  • High School Diploma or equivalent required.
  • 1-2 years related experience.
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful and able to adapt quickly to changing priorities.
  • Resourceful self-starter, works well independently as well as part of a team.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Essential Physical Requirements

  • Requires prolonged periods of standing/walking around the store or department.
  • Requires prolonged periods of sitting and constant communication with customers and colleagues.
  • Requires working with multiple computer screens and programs simultaneously for extended periods of time.
  • Occasionally required to move/reach, stoop, kneel, and crouch.
  • Frequently lift/move up to 10lbs.