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Administrative Support Specialist

2 months ago

Wilmington, Delaware, United States DelDOT Full time

About the Role

We are seeking a highly skilled Administrative Specialist III to join our team at the Department of Health and Social Services (DHSS). As a key member of our Division of Substance Abuse and Mental Health, you will play a critical role in supporting our mission to improve the quality of life of Delaware citizens.

Key Responsibilities

  • Provide administrative support to the Chief of Staff, including data analysis, scheduling, auditing, minute-taking, and preparing reports, spreadsheets, and presentations.
  • Manage supply ordering and HR tasks, such as staffing and serving as the Division's eStar Auditor/Timekeeper.
  • Develop and maintain databases, spreadsheets, and presentations using software packages like Access, Excel, and PowerPoint.
  • Serve as a liaison with the public, clients, agency staff, and others to exchange information and explain agency services, laws, rules, regulations, policies, and procedures.
  • Ensure effective coordination of operational functions and establish tracking and monitoring systems to ensure effective resolution of matters.
  • Analyze routine operating practices and procedures to make recommendations for smooth and efficient office operation.
  • Maintain and control data and/or filing systems to ensure effective, accurate, and easily retrievable documentation of operations, program, and project activities.

Requirements

  • Two years of experience in coordinating administrative support operations, tracking workflow, and resolving problems, providing guidance and consultation to management, customers, and others on administrative matters.
  • Two years of experience in conducting research from multiple sources, analyzing data collected, and preparing reports, letters, and administrative documents.
  • One year of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire, and report on data.
  • One year of experience in using standard computer software programs for word processing, spreadsheets, or databases.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.