Insurance Customer Service Specialist

4 days ago


Cary, North Carolina, United States Alphin Insurance - Allstate Full time
Company Overview:
The Alphin Insurance - Allstate Agency is a reputable insurance agency with deep roots in the local community. We strive to provide our clients with world-class service and are committed to building strong relationships with them.

Salary & Benefits:
Our Total Compensation Package includes an Annual Base Salary of $35,000 - $50,000, plus Commission + Bonus Opportunities. Additionally, we offer Paid Time Off (PTO), Hands on Training, Mon-Fri Schedule, Career Growth Opportunities, Evenings Off, and a Fun & Friendly work environment.

About the Job:
We are seeking a P&C Licensed Insurance Professional who is dedicated to providing excellent customer service and building strong relationships with our clients. As a key member of our team, you will be responsible for answering inbound calls, assisting clients with service-related tasks, managing the new client on-boarding process, and cross-selling insurance products. If you have a strong knowledge of insurance products, coverage types, and industry regulations, and excellent verbal and written communication skills, we want to talk to you.

Required Skills & Qualifications:
To succeed in this role, you will need to possess a valid NC Property & Casualty Insurance License, minimum 1 year experience in a customer service capacity in the P&C Insurance Industry, and strong problem-solving skills and attention to detail. You should also be proficient with computers and standard office software, including customer management systems (CMS).

About the Ideal Candidate:
We are looking for a friendly, energetic, caring, and compassionate individual who is passionate about helping others. If you can multitask, prioritize, and manage time effectively in a fast-paced environment, we encourage you to apply.

Join Our Team:

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