IT Help Desk Support Specialist

3 days ago


Bellevue, Washington, United States K2 Staffing Full time

About the Job: K2 Staffing is seeking a highly skilled IT Help Desk Support Specialist to join our team. As a Help Desk Engineer, you will be responsible for providing exceptional technical support to clients in Bellevue, WA. This is a full-time position with opportunities for career growth and ongoing training.

Job Description: The ideal candidate will have at least 5 years of experience configuring, troubleshooting, and repairing networking equipment, Windows servers, and workstations. You should also possess excellent verbal and written communication skills and be comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology. Additionally, you will need strong organizational and time-management skills, as well as experience writing proposals for and implementation of technical solutions to fulfill business needs.

Required Skills and Qualifications: To be successful in this role, you will need to have hands-on experience with network security, Active Directory, Exchange Server, VOIP solutions, and cloud computing. You should also be proficient in using various messaging tools to affect repairs and be able to problem-solve at a high level. Bonus points if you have experience with RMM tools like Kaseya or Connectwise and PSA tools like Autotask or Connectwise. A salary range of $80,000 - $110,000 per year is expected based on location and experience.


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