IT Support Specialist
3 days ago
We are seeking a skilled IT Support Specialist to join our team at K2 Staffing. The successful candidate will provide top-notch technical support to our clients, working in a fast-paced environment with a focus on excellent customer service.
Responsibilities:
- Provide first-line technical support to customers via phone, email, and chat.
- Assist with password resets, IP phone setup, PC setup, and other technical tasks.
- Collaborate with senior technicians to resolve complex issues.
Requirements:
- 2+ years of experience in IT help desk or desktop support roles.
- Strong understanding of Windows operating systems, networking fundamentals, and hardware installation.
- Excellent communication and problem-solving skills.
What We Offer:
- A competitive salary range of $60,000 - $80,000 per year.
- Opportunities for professional growth and development.
- A collaborative and dynamic work environment.
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