Help Desk Technical Advisor

3 weeks ago


Bellevue, Washington, United States K2 Staffing Full time
About the Position

We are seeking a Help Desk Technical Advisor to join our team in Bellevue, WA. As a key member of our IT team, you will be responsible for providing technical support and guidance to our clients.

Responsibilities
  • Collaborate with sales teams to provide pre- and post-sales support, including tasks such as proposal writing and technical assessments.
  • Deploy, manage, and troubleshoot Windows Servers and Active Directory infrastructure.
  • Design and implement Local Area Networks, ensuring high levels of performance and efficiency.
  • Implement and monitor network security measures, including firewalls and other security protocols.
  • Optimize and maintain network software and hardware, resolving issues quickly and efficiently.
  • Configure and deploy VOIP solutions for improved communication.
  • Troubleshoot complex network issues, providing timely and effective resolutions.
Requirements
  • Minimum 5 years of hands-on experience with networking equipment, Windows servers, and workstations.
  • Experience in a client-facing environment, such as sales engineering.
  • Excellent verbal and written communication skills.
  • Strong organizational and time-management skills.
  • Ability to write clear, concise proposals for technical solutions.
  • Results-driven, self-motivated, energetic, professional, reliable, and a team player.
Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. The salary range for this position is estimated at $75,000 - $100,000 per year, depending on experience.



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