Medicare Solutions Administrator

2 weeks ago


Melville, New York, United States Senior Services of North America, Inc. Full time
About Senior Services of North America, Inc.

Senior Services of North America, Inc. is a leading provider of Medicare solutions, assisting thousands of clients each year with their Medicare coverage options, as well as life insurance and wealth solutions. Our organization has established strong relationships with senior organizations, creating a strong brand awareness within the ever-growing senior population. We pride ourselves on our electronic capabilities and software, making enrollments into plans as effortless as possible for agents and the senior population. Our agency takes pride in the 5-star mentoring, coaching, and training we provide to agents, helping them compete in the Medicare health market. We strive to always be there when an agent needs us, as evidenced by the longevity of the agents we have on board.

Job Summary

The Medicare Department Administrator is a pivotal role in our organization, responsible for driving new business development, contracting existing brokers to sell additional products, and delivering sales results across their territory. This role involves regular interactions with our agents, conducting training and sales meetings both virtually and on-site. The Medicare Department Administrator will need to acquire or possess in-depth product/market knowledge, exceptional interpersonal skills, and a 'closer' mentality to recruit insurance agents and guide them towards successful sales. Our friendly and collaborative work environment supports your growth and development.

Primary Responsibilities
  • Collaborate with internal sales, operations, marketing, and ancillary sales teams to drive new business growth.
  • Coach and train key brokers and agencies to sell and sell more effectively.
  • Manage key relationships within the territory to ensure optimal commitment and performance.
  • Become a product and platform expert for the market(s) served and share knowledge with the rest of the team.
  • Build and maintain strong relationships with all agents.
  • Maintain and update CRM system to ensure agent records are up to date.
  • Develop and manage new agent leads through various channels.
  • Train agents on our technology platforms.
Primary Skills & Requirements
  • College degree or equivalent experience.
  • Exceptional phone communication skills; comfortable making outbound calls.
  • Excellent interpersonal skills; comfortable with networking and face-to-face interaction; outgoing personality.
  • Sales-oriented, strong follow-up skills, organized, and detail-oriented.
  • Self-motivated, high-energy team player.
  • Ability to absorb training, government regulations, product specifics, etc.
  • Motivated to succeed.
  • Proficient use of technology.
  • Social media experience with LinkedIn, Facebook, and Twitter is a plus.
  • Sales experience required. Medicare experience/knowledge preferred, but not required.


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