Guest Experience Coordinator
4 days ago
We invite applications for the Guest Experience Coordinator position at KassCon in Philadelphia, PA. As a key member of our front-desk team, you will provide exceptional service to our guests, manage package delivery, and maintain accurate records. This is an exciting opportunity to develop your customer service skills and contribute to creating a positive atmosphere for our guests.
Key Accountabilities
- Provide a warm welcome to guests and open doors for residents, tenants, and guests.
- Manage the reception area, respond to inquiries, and handle phone calls efficiently.
- Log and process packages from USPS, UPS, FED EX, dry cleaning, etc., and distribute them to residents.
- Facilitate the smooth arrival of guests and deliveries for residents.
- Maintain accurate records of all building visitors.
- Respond to building alarms, including fire, intruder, HVAC, water, etc., if safe to do so.
- Contact emergency services as necessary.
- Document incidents and uphold building policies.
KassCon is committed to delivering exceptional service to our high-end corporate clients. Founded in 2000, we have built a reputation for reliability and quality. Join our team and contribute to shaping the future of commercial cleaning services.
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