Guest Experience Coordinator

4 days ago


Philadelphia, Pennsylvania, United States KassCon Full time
Your Role at KassCon
We invite applications for the Guest Experience Coordinator position at KassCon in Philadelphia, PA. As a key member of our front-desk team, you will provide exceptional service to our guests, manage package delivery, and maintain accurate records. This is an exciting opportunity to develop your customer service skills and contribute to creating a positive atmosphere for our guests.

Key Accountabilities
  • Provide a warm welcome to guests and open doors for residents, tenants, and guests.
  • Manage the reception area, respond to inquiries, and handle phone calls efficiently.
  • Log and process packages from USPS, UPS, FED EX, dry cleaning, etc., and distribute them to residents.
  • Facilitate the smooth arrival of guests and deliveries for residents.
  • Maintain accurate records of all building visitors.
  • Respond to building alarms, including fire, intruder, HVAC, water, etc., if safe to do so.
  • Contact emergency services as necessary.
  • Document incidents and uphold building policies.
About KassCon

KassCon is committed to delivering exceptional service to our high-end corporate clients. Founded in 2000, we have built a reputation for reliability and quality. Join our team and contribute to shaping the future of commercial cleaning services.



  • Philadelphia, Pennsylvania, United States Ulta Beauty Full time

    Ulta Beauty is committed to providing our guests with an exceptional shopping experience. As a Retail Sales Leader, you will be responsible for identifying opportunities to drive sales growth, improving guest satisfaction, and maintaining a high level of product knowledge.We're looking for a highly motivated and customer-focused individual to join our team...


  • Philadelphia, Pennsylvania, United States Rivers Casino Full time

    Job SummaryWe are seeking a highly skilled and ambitious Elite Guest Experience Coordinator to lead our efforts in creating unforgettable experiences for our most valued guests. As a key member of our team, you will be responsible for designing and implementing bespoke experiences that exceed our guests' expectations, driving engagement and loyalty through...


  • Philadelphia, Pennsylvania, United States Marriott Full time

    Become a Hospitality Guest Experience Coordinator at Marriott Hotels by crafting memorable moments for our guests. Primary responsibilities involve:Primary ResponsibilitiesWelcoming guests warmly, acknowledging their special occasions, and extending personalized gestures to make their stay unforgettable.Collaborating with colleagues to ensure seamless...


  • Philadelphia, Pennsylvania, United States Rivers Casino Full time

    About the PositionWe are seeking an experienced VIP Guest Experience Coordinator to join our team at Rivers Casino. In this role, you will be responsible for creating personalized experiences for our valued VIP guests, driving loyalty and revenue growth.Your primary responsibilities will include:Building and maintaining relationships with VIP guests through...


  • Philadelphia, Pennsylvania, United States Canopy by Hilton Philadelphia Center City Full time

    Job Title: Front Desk AgentLocation: Canopy by Hilton Philadelphia Center CityJob Type: Full-timeAbout UsThe Canopy by Hilton Philadelphia Center City is a dynamic hotel located in the heart of downtown Philadelphia. We offer a modern and chic experience for our guests, with contemporary design, state-of-the-art amenities, and a bustling urban atmosphere.Job...


  • Philadelphia, Pennsylvania, United States Sosuite Full time

    Compensation and PerksThe estimated annual salary for this role is $45,760 - $51,200, depending on experience. Additionally, we offer:Overtime pay on Sosuite's observed holidays (1.5x regular rate)Paid Time Off and paid Sick Leave accruing throughout the yearFlexible Unpaid Time Off accruing throughout the year401k retirement plan available with employer...


  • Philadelphia, Pennsylvania, United States Penn Hospitality Management LLC Full time

    We are seeking a highly skilled Accommodation Specialist to join our team at the brand-new Radisson Hotel in Philadelphia.Job DescriptionThis is a dynamic opportunity for a results-driven and people-oriented individual who can excel in a fast-paced environment.The estimated salary for this position is $50,000 - $65,000 per year, based on industry standards...


  • Philadelphia, Pennsylvania, United States Concord Hospitality Full time

    We are seeking a talented Front Desk Agent to join our team at the DoubleTree Suites Philadelphia West in Plymouth Meeting. This role offers a competitive hourly rate of $18.00 and provides a great opportunity to grow and develop your skills in customer service and hotel operations.As a Front Desk Agent, you will be responsible for providing exceptional...


  • Philadelphia, Pennsylvania, United States Comcast Full time

    Job Overview: We are seeking a highly motivated individual to join our team as a Guest Service Representative at the Wells Fargo Center. This exciting opportunity involves working with a dynamic team to deliver exceptional customer experiences.Main Responsibilities:Fielding and responding to calls and emails from guests with arena-driven inquiries and...


  • Philadelphia, Pennsylvania, United States Remington Full time

    Job Overview:We are seeking a Guest Shuttle Coordinator to join our team at Remington. In this role, you will be responsible for coordinating the safe and efficient transportation of guests around the hotel property.Responsibilities:Driving the hotel shuttle van and providing excellent guest serviceAssisting guests with their luggage and providing clear...


  • Philadelphia, Pennsylvania, United States Dave & Buster Full time

    About Dave & Buster'sAt Dave & Buster's, we're passionate about creating unforgettable experiences for our guests. Our Front Desk and Host team members play a crucial role in ensuring every guest leaves with a smile on their face.A Day in the Life of a Front Desk and Host Team MemberAs a Front Desk and Host, you'll be responsible for delivering exceptional...


  • Philadelphia, Pennsylvania, United States Remington Full time

    Job Summary:We are looking for a detail-oriented and customer-focused Guest Services Coordinator to manage the transportation of our guests in a safe and efficient manner.


  • Philadelphia, Pennsylvania, United States JACKMONT HOSPITALITY INC Full time

    Job Description: Service Experience CoordinatorEstimated Salary: $45,000 - $60,000 per yearAt TGI FRIDAYS, we are dedicated to delivering an exceptional Guest experience. As a Service Experience Coordinator, you will play a critical role in ensuring that every Guest feels welcome and valued.Key Responsibilities:Develop and maintain a deep understanding of...


  • Philadelphia, Pennsylvania, United States Marriott International Inc Full time

    At Marriott International Inc, we're looking for a Guest Experience Expert to join our team. This role is perfect for someone who wants to make a lasting impression on our guests and take ownership of their entire stay.The Guest Experience Expert will be responsible for delivering exceptional services that guide guests through their entire stay. They'll be...


  • Philadelphia, Pennsylvania, United States JACKMONT HOSPITALITY INC Full time

    Job Summary: Guest Experience SpecialistEstimated Salary: $50,000 - $65,000 per yearWe are seeking a seasoned Guest Experience Specialist to join our team at TGI FRIDAYS. In this role, you will be responsible for crafting an unforgettable experience for our Guests, from initial greeting to final farewell.Key Responsibilities:Implement and maintain a...


  • Philadelphia, Pennsylvania, United States Red Lobster Full time

    About the Role: At Red Lobster, we're seeking a skilled Curbside Experience Coordinator to enhance our guests' takeout experience. This role involves taking accurate orders, assembling prepared food and drink orders, and ensuring timely delivery for curbside pickup.Responsibilities:Offer personalized service and make food and drink suggestions to guestsTake...


  • Philadelphia, Pennsylvania, United States Rivers Casino Full time

    Guest Experience Associate Job DescriptionWe are seeking a Guest Experience Associate to join our team at Rivers Casino. This role is responsible for ensuring a positive experience for all guests by providing exceptional service and support.Responsibilities:Welcome guests and provide assistance with various servicesInform members of benefits, contests, and...


  • Philadelphia, Pennsylvania, United States Marriott International Inc Full time

    Key Responsibilities:As a Guest Service Support Expert, you will play a vital role in delivering exceptional guest experiences and ensuring the smooth operation of our food and beverage services. Your responsibilities will include:Providing friendly and efficient service to our guestsSetting tables, assisting the kitchen, and cleaning work areasReplenishing...


  • Philadelphia, Pennsylvania, United States ROOST Philadelphia Full time

    Role SummaryAs a Front Desk Concierge at ROOST Philadelphia, you will be responsible for providing top-notch customer service and ensuring a seamless guest experience. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Main ResponsibilitiesEngage with guests, responding to...


  • Philadelphia, Pennsylvania, United States Rivers Casino Full time

    ResponsibilitiesWelcome guests to the casino and provide them with information about our facilities and services.Execute new card sign-ups and inform members of benefits and promotions.Assist guests with payment of slot jackpots, ticket fills, and equipment jams.Repair minor slot machine malfunctions and notify slot technicians when more complex issues...