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Marketing Representative

2 months ago

Parkersburg, West Virginia, United States Jerrod Sparling - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and organized professional to join our team as a Marketing Representative at Jerrod Sparling - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining customer relationships, providing exceptional customer service, and promoting our insurance products.

Key Responsibilities
  • Customer Relationship Management
    • Establish and maintain strong relationships with customers to understand their insurance needs and provide personalized solutions.
    • Follow up with customers to ensure their needs are met and provide ongoing support.
  • Customer Service
    • Provide prompt, accurate, and friendly customer service to meet the needs of our customers.
    • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Marketing and Sales
    • Use a customer-focused, needs-based review process to educate customers about insurance options and promote our products.
    • Meet or exceed sales targets and contribute to the growth of our business.
Requirements
  • Customer Service Skills
    • Dedicated to providing exceptional customer service and ensuring customer satisfaction.
  • Sales Experience
    • Previous sales experience, preferably in an outside sales or inside sales representative role, retail sales associate, or telemarketing.
  • Marketing and Sales Skills
    • Able to achieve mutually agreed-upon marketing goals and promote our products to customers.
Benefits
  • Competitive Compensation
    • Hourly pay plus performance bonuses.
  • Opportunities for Advancement
    • Growth potential and opportunities for advancement within our office.