Customer Service Representative

2 weeks ago


Parkersburg, West Virginia, United States Mass Markets Full time
Customer Service Representative

At Mass Markets, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for handling inbound and outbound contacts in a professional and courteous manner.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and effective manner
  • Research and provide accurate information to customers
  • Collaborate with other departments to resolve complex issues
  • Document and process customer claims in our systems

We're looking for a motivated and customer-focused individual who can provide exceptional service to our customers. If you're passionate about delivering outstanding customer experiences, we'd love to hear from you



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