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Cloudflare Technical Solutions Specialist

2 months ago


San Francisco, California, United States CloudFlare Full time
About the Role

We are seeking a highly skilled Solutions Engineer to join our team at Cloudflare. As a Solutions Engineer, you will play a critical role in helping our customers succeed on the Cloudflare platform.

Key Responsibilities
  • Work closely with our Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform.
  • Leverage your technical expertise in Cloudflare's global distributed network and technology to find best-fit solutions for prospects, to train and onboard new customers via video-conference, in person, or through documentation, and to support the long-term success of the customer.
  • As an expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.
  • Work closely with every team at Cloudflare, from Sales and Product to Engineering to Customer Support and Customer Success, to aid your customers and drive customer success.
Requirements
  • Ability to manage a project, work to deadlines, and prioritize between competing demands.
  • Understanding of 'how the internet works', including knowledge of TCP & UDP, authoritative DNS & recursive DNS, firewalls, TLS (SSL), HTTP, and the differences between CSRF, XSS, and SQLi.
  • Previous experience in a sales or consulting role is a plus, as is experience building a web application or contributing to an existing application in a meaningful way.
What We Offer

At Cloudflare, we are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. We are an AA/Veterans/Disabled Employer and provide reasonable accommodations to qualified individuals with disabilities.