IT Asset Management Specialist

2 weeks ago

Durham, North Carolina, United States Tuknik Government Services Full time
Job Title: IT Asset Management Specialist

We are seeking an experienced IT Asset Management Specialist to join our team at Tuknik Government Services. As an ITAM Specialist, you will be responsible for implementing and operationalizing the planning, acquisition, delivery, acceptance, and installation of IT assets.

Key Responsibilities:
  • Design and document business processes for/with users and developers.
  • Explain Asset Manager hardware and software asset models to users and potential users.
  • Provide one-on-one training to users as required and scheduled by the task manager and project managers.
  • Deliver group-training sessions on new modules and Asset Manager enhancements.
  • Troubleshoot AM problems to the root cause.
  • Update AMT project plans in SharePoint.
  • Add and update data to the designated SharePoint locations using various SharePoint modules.
  • Finalize user requirement documents and upload to SharePoint site.
  • Participate in Asset Mgmt Team (AMT) meetings, project meetings, conference calls, and related training.
  • Add new and modify/update the status of existing assets using Asset Manager.
  • Assess user requirements in asset manager.
  • Develop reports for/with users and management.
  • Troubleshoot problems to completion for/with users and management.
Requirements:
  • BS Degree and/or 4 years in direct IT asset management experience.
  • At least 2 years' experience in providing IT procurement or IT asset management support.
  • Strong oral presentation skills and the ability to articulate English in person and over the telephone.
  • Works under general supervision.
  • ServiceNow experience.
  • Experience working with SharePoint preferred.
  • Experienced with and possess the ability to demonstrate knowledge in Windows 10, Office 365, and Microsoft operating system software.
  • Experienced with Microsoft Office products.
  • HSPD-12 Suitability.
Work Environment:

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

This position is primarily indoors, consistent with a standard office position, and has a noise level of mostly low to moderate.

The incumbent is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, talk, and hear.

The workload may require the incumbent to sit for extended periods of time.

The incumbent must be able to read, do simple math calculations, and withstand moderate amounts of stress.

The incumbent must occasionally lift and/or move up to 25 lbs.

Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Equal Employment Opportunity Policy:

Tuknik Government Services is an equal opportunity employer. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

We are dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via email at [heaven.wood@koniag.com](mailto:heaven.wood@koniag.com) or by calling to request accommodation.

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