Lot Manager-Durham NC

2 weeks ago


Durham, North Carolina, United States Associates Asset Recovery Full time
Job Summary

We are seeking a highly organized and detail-oriented Lot Manager to join our team at Associates Asset Recovery. The successful candidate will be responsible for ensuring the efficient operation of our lot, including verifying vehicle inventory, managing appointments, and handling customer personal property.

Key Responsibilities
  • Verify vehicle inventory and ensure accurate records
  • Manage appointments and delivery schedules
  • Handle customer personal property pickups and vehicle redemptions
  • Record daily deliveries and releases to reconcile inventory
  • Assist Repossession Agents as needed
  • Oversee personal property inventory and removal of outdated items
  • Communicate with statewide team members
Requirements
  • 1-2 years' relevant customer service experience - recovery or collections preferred
  • High School diploma or equivalent required
  • Good computer and keyboarding skills with ability to operate a tablet with apps
  • Working knowledge of repossession process, account handling, and vendor communication preferred
  • Detail-oriented and ability to multitask
  • Must be extremely organized and able to stay on track for upcoming deadlines
  • Exceptional interpersonal skills, professional, courteous with outstanding oral and written communication skills
  • Ability to work with diverse customer and workforce population
  • Assertive individual with effective investigative and follow-up skills
  • Ability to work well on a team and focus on results, exhibit adaptability and flexibility in a fast-paced environment
Physical Requirements
  • Use a tablet, laptop, and cell phone

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