Guest Service Supervisor

2 weeks ago


Santa Fe, New Mexico, United States Drury Hotels Company, LLC Full time
Job Title: Guest Service Supervisor

At Drury Hotels, we're committed to providing exceptional guest experiences. As a Guest Service Supervisor, you'll play a key role in ensuring our guests feel welcome and valued.

Key Responsibilities:
  • Supervise front desk and guest service positions to ensure seamless guest experiences
  • Communicate Drury Hotels' policies and procedures to team members and guests
  • Train and motivate team members to provide exceptional customer service
  • Respond promptly and efficiently to guest inquiries and requests
What We Offer:
  • Competitive compensation and benefits package
  • Opportunities for career growth and development
  • A supportive and collaborative work environment
  • Recognition and rewards for outstanding performance
Requirements:
  • Ability to give and take written and oral direction
  • Excellent communication and interpersonal skills
  • Thorough knowledge of Drury Hotels' policies and procedures
  • Ability to train and motivate team members

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional guest experiences and have a strong work ethic, we'd love to hear from you.


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