Service Supervisor

4 weeks ago


Santa Fe, New Mexico, United States United Family Services Inc Full time
Service Supervisor

At United Family Services Inc, we are seeking a highly skilled Service Supervisor to join our team. As a Service Supervisor, you will be responsible for ensuring exceptional guest relations and satisfaction.

Key Responsibilities:
  • Provide exceptional guest service and ensure a positive experience for all customers
  • Manage the front-end operations, including supervising and ensuring proper checking and bagging techniques
  • Assist in managing the Service Counter functions, including Money Gram, Utility Payments, and Money Orders
  • Ensure that all guests are being taken care of when they enter and leave the premises
  • Help manage front-end flowcharts to ensure team members are sent on breaks at the appropriate time and ensure they are sent home on time
  • Assist in maintaining the cleanliness and appearance of the front-end, including check stands, floors, exterior front of store, parking lot, etc.
  • Assist with overall guest and team member safety
  • Perform other duties as requested or required by management
Requirements:
  • Must be 18 years of age or older
  • High School diploma preferred
  • Must maintain Certified Food Safety Manager certification
  • Ability to perform all physical aspects of the job, including bending, squatting, lifting, climbing, and walking
  • Must be able to lift up to 50 lbs. and stand for long periods of time (up to 6 hours)
  • Ability to function as a team member and get along with others


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