Operations Manager

2 weeks ago


Virginia Beach, Virginia, United States Vacasa Full time

About the Role

Vacasa is seeking a skilled and experienced Local Operations Manager to oversee operations in assigned locations, managing a specific portfolio of properties. The ideal candidate will have strong communication and leadership skills, with the ability to develop and grow relationships with property owners.

Key Responsibilities

  • Manage a portfolio of properties, ensuring they are clean, maintained, and well cared for.
  • Develop and maintain relationships with property owners, providing proactive communication and becoming the subject matter expert on their properties.
  • Meet and maintain Vacasa standards and metrics, including NPS, standard unit appearance, and efficiency.
  • Manage a budget for the portfolio, adhering to set annual costs and performing cost-benefit analyses.
  • Lead and manage a high-quality team, ensuring they are trained, effective, and adhere to all Vacasa policies and procedures.
  • Support the team with escalated guest and homeowner concerns, responding to emails, calls, and tickets.
  • Partner with the Business Development Representative to onboard new units to the portfolio.
  • Perform light home maintenance tasks, such as changing light bulbs and unclogging toilets.
  • Establish and maintain open, collaborative relationships with fellow regional team members and upper management.
  • Provide cross-coverage for the manager and Co-LOM(s) when necessary.
  • Conduct regular inspections prior to guest and owner arrivals.
  • Occasionally perform housekeeping and maintenance duties.

Requirements

  • Technical computer skills required on all forms of hardware, including laptops, tablets, and mobile devices.
  • Availability to work Sunday through Saturday, early mornings, and evenings as needed.
  • Professional communication skills, including email, phone calls, video calls, and texts.
  • Ability to work well under pressure in an agile, fast-paced environment.
  • Excellent time management skills, with the ability to change activity frequently and cope with interruptions.
  • Highly responsive and reliable.
  • Strong attention to detail.
  • Prior housekeeping experience is a plus.
  • Ability to stand, sit, and walk for an extended period of time.
  • Reach overhead and below the waist.
  • Regularly push, pull, and lift up to 25 pounds.
  • Occasionally lift or move up to 50 pounds.
  • Bend, stoop, squat, kneel, and twist.

What We Offer

  • Health/dental/vision insurance - employee & family coverage options.
  • Employer-sponsored & voluntary supplemental benefits.
  • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute.
  • Health & Dependent Care Flexible Spending Accounts.
  • Flexible vacation time.
  • Paid sick days and holidays.
  • Paid parental leave after one year of tenure.
  • Employee Assistance Program.
  • Career advancement opportunities.
  • Employee discounts.
  • All the equipment you'll need to be successful.
  • Great colleagues and culture.

  • Operations Manager

    1 week ago


    Virginia Beach, Virginia, United States Bank of America Full time

    Job Title: Operations Manager About the Role: We are seeking an experienced Operations Manager to lead our Sanctions Screening Center of Excellence. As a key member of our Global Payment Operations team, you will be responsible for ensuring compliance with Bank of America's Economic Sanctions Program. Key Responsibilities: * Lead a segment or small...

  • Operations Manager

    3 weeks ago


    Virginia Beach, Virginia, United States Michaels Stores Full time

    {"Job Title": "Operations Manager", "Job Summary": "We are seeking a highly skilled Operations Manager to lead our store team in delivering exceptional customer experiences and driving sales growth. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the store, including inventory management, visual...

  • Operations Manager

    6 days ago


    Virginia Beach, Virginia, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a highly skilled Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As a key member of our store leadership team, you will be responsible for managing store operations, leading a team of sales associates, and ensuring a seamless customer experience.Key...

  • Operations Manager

    3 weeks ago


    Virginia Beach, Virginia, United States Delight Restaurant Group Full time

    Delight Restaurant Group: A Great Place to WorkJob Title: Shift ManagerDepartment: OperationsReports to: General ManagerWe are seeking a highly motivated and organized Shift Manager to join our team at Delight Restaurant Group. As a Shift Manager, you will play a key role in ensuring the smooth operation of our restaurant during your shift.Key...

  • Operations Manager

    3 weeks ago


    Virginia Beach, Virginia, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Leadership Position to lead our retail store team in delivering exceptional customer service and driving sales growth. As a key member of our store leadership team, you will be responsible for overseeing the day-to-day operations of the store, managing a team of sales associates, and ensuring...

  • Operations Manager

    1 month ago


    Virginia Beach, Virginia, United States CorVel Corporation Full time

    CorVel Corporation is seeking a dedicated Production Manager to oversee the execution of production objectives and enhance operational processes. This pivotal role involves providing both strategic direction and hands-on support to the Capture Center, ensuring effective service delivery to clients and stakeholders. The successful candidate will focus on...

  • Operations Manager

    3 weeks ago


    Virginia Beach, Virginia, United States Badger Daylighting Corp Full time

    About the RoleThe Operations Manager position is accountable for ensuring the safe, cost-effective, and efficient day-to-day management of their assigned area and for the financial results of the branch. This position is accountable for exceptional service delivery as well as a consistent and optimal customer experience.Key ResponsibilitiesDevelops and...

  • Operations Manager

    4 weeks ago


    Virginia Beach, Virginia, United States Vacasa Full time

    About the RoleVacasa is seeking a highly skilled and experienced Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our properties in a specific region.Key ResponsibilitiesManage a portfolio of properties, ensuring they are clean, maintained, and well cared...

  • Operations Manager

    1 week ago


    Virginia Beach, Virginia, United States Vacasa Full time

    About the RoleVacasa is seeking a skilled and experienced Local Operations Manager to oversee operations in assigned locations, managing a specific portfolio of properties. The ideal candidate will have strong communication and leadership skills, with the ability to develop and grow relationships with property owners.Key ResponsibilitiesOversee operations in...

  • Operations Manager

    2 weeks ago


    Virginia Beach, Virginia, United States ABM SERVICES Full time

    Job SummaryWe are seeking a highly skilled Operations Manager to join our team at ABM Services. As a key member of our operations team, you will be responsible for the day-to-day management of our local workforce, ensuring the delivery of high-quality services to our clients.Key ResponsibilitiesImplement client objectives and ensure consistent...

  • Operations Manager

    1 week ago


    Virginia Beach, Virginia, United States Jimmy John's Full time

    About Jimmy John'sWe're a sandwich lover's paradise, serving up fresh, high-quality ingredients every day. Our commitment to excellence is evident in every bite, and we're looking for talented individuals to join our team.Job SummaryWe're seeking an Assistant Manager to help drive restaurant operations and lead our team to success. As a key member of our...


  • Virginia Beach, Virginia, United States Domino's Pizza LLC Full time

    Job Description**Domino's Pizza LLC Store Operations Manager**We are seeking a highly skilled and experienced Store Operations Manager to join our team at Domino's Pizza LLC. As a Store Operations Manager, you will be responsible for overseeing the daily operations of a single Domino's store, providing overall leadership and supervision over operations, and...


  • Virginia Beach, Virginia, United States Delight Restaurant Group Full time

    Job Title: Restaurant General ManagerDelight Restaurant Group is seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant operations. As a key member of our team, you will be responsible for ensuring the success of our restaurant by managing daily operations, supervising staff, and maintaining high standards of quality,...


  • Virginia Beach, Virginia, United States Peninsula Cleaning Services, Inc. Full time

    Job Title: Senior Operations ManagerWe are seeking a highly skilled and experienced Senior Operations Manager to join our team at Peninsula Cleaning Services, Inc.About the Role:The Senior Operations Manager will be responsible for managing the day-to-day operations of our janitorial services, including supervising staff, managing equipment and supplies, and...


  • Virginia Beach, Virginia, United States TMG Full time

    Unlock Your Potential as a Facilities Operations Manager at TMGAt TMG, we're passionate about delivering excellence to our clients and fostering a collaborative environment for our teams. As a leading Facilities Management firm, we're seeking a skilled Facilities Operations Manager to join our team.Your Key Responsibilities:Operational Excellence: Oversee...


  • Virginia Beach, Virginia, United States Delight Restaurant Group Full time

    Job Title: Restaurant General ManagerDelight Restaurant Group is seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant operations. As a key member of our team, you will be responsible for ensuring the success of our restaurant by executing our business strategies, managing our staff, and delivering exceptional customer...


  • Virginia Beach, Virginia, United States Domino's Pizza LLC Full time

    Job SummaryDomino's Pizza LLC is seeking a highly skilled and experienced Executive Store Leader to oversee the daily operations of a single store. As a key member of our team, you will be responsible for providing overall leadership and supervision to ensure the store meets operational standards, achieves profitability, and maintains a positive and...


  • Virginia Beach, Virginia, United States Books-A-Million Full time

    About the RoleWe are seeking a highly motivated and experienced Store Operations Manager to join our team at Books-A-Million. As an Assistant Store Manager, you will play a key role in driving sales growth, improving customer satisfaction, and leading a high-performing team of booksellers.Key ResponsibilitiesSupport the Store Manager in achieving sales...


  • Virginia Beach, Virginia, United States gTANGIBLE Corporation Full time

    Job OverviewgTANGIBLE Corporation (gTC) is a C corporation and a registered Government contractor specializing in:National Security InitiativesAdministrative and Management Support ServicesOperational Support for Missions and WarfightersAs a Service Disabled Veteran Owned Small Business (SDVOSB), our founder brings extensive experience in the Government...


  • Virginia Beach, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Professional Hospitality Resources, Inc. and Ocean Beach Club LLC. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional guest experiences, and driving business...